Digital Project Practice for New Work and Industry 4.0

Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Acknowledgments
Editor Bio
List of Contributors
1 Industry 4.0 – The Impact On Communication and Work Environment
	Business Strategies Change Dramatically Through Industry 4.0
		Cloud Computing
		Restraining Reasons, What About Data Safety?
		Collaborative Services With a Need for Speed
		Artificial Intelligence and Multi-Sensor Systems
		Cyber-Physical Systems Make Autonomous Work Possible
		Augmented Reality, Enriched Virtual Images of the Real World
	Technical Evolution Enforces Changes in Business Environments
		Challenges of Changing Working Strategies
	Consequences for the People
	Consequences for Our Communication
	Summary
	References
2 How Do You Keep Your Employees Engaged in Remote Work?
	Do You Like the Current Situation?
		The Traditional Office Is Dead. How Do I Keep Remote Employees Engaged?
	A Pandemic That Transformed the Working World Overnight
		Remote Work Is Becoming the New Norm
	How Do We Maintain Engagement When Our Organizations Have Already Been Struggling?
	How Can You Restore a Sense of Engagement in Remote Employees?
	Five Propositions About Working Remotely
		Proposition 1: Working Remotely Is Inherently a Good Thing
		Proposition 2: Productivity Moves to the Cloud
		Proposition 3: Men and Women Experience Remote Work Differently
		Proposition 4: Companies May Lose a Competent Workforce
		Proposition 5: Remote Work Is Also a Risk for the State
	So, How Can You Improve Remote Work?
		Provide Opportunities for Informal Communication
		Make It Easy for Employees to Focus On the Work They Really Love
		Make Sure Everyone Knows They Are Part of the Team
		Give Your Employees More Responsibility, Not Just More Tasks to Do
		Communicate Company Goals
		Set Expectations
		Create a Culture of Accountability
		Make Meetings More Productive
		Protect Your Employees From Digital Burnout
	One Final Word
	References
3 Remote Work and the Value of Informal Networks
	“New Work” Is Not New… Why Is It Still So Difficult?
	Typical Challenges of Remote Work and Home Offices
	My Experience as a “Sailing Business Consultant”
	Challenges With Onboarding of New Employees
	The “Hey Joe Principle” – Problems and Limitations of Informal Networks
	The “Hybrid Paradox”
	What Can Be Done to Improve Virtual Collaboration?
	Summary
	References
4 Why New Work Is the Result of Fundamental Changes in a Company*
	The Culture Should Change – Do Something!
		What Do I Call “New Work”?
		Customer Centricity – What Does New Work Involve?
		Prerequisites for New Work
		So What Needs to Be Done in Concrete Terms?
		Structure of a Company
		Remark
		Management Methodology – Objective Key Results
		Agility (As a Result)
		Symptoms
		So, What Connects Fancy Open-Plan Offices With the Cloud?
		Now Let Us Take It Down a Notch
	Is Video Conferencing, Home Office, Workcation, and Working Out of Bali of the Gen-Z Not Actually “New Work”?
		The War for Talent Is Real
		Why Does New Work Fail in Traditional Established Companies?
		What Will Be the Role of Middle Management in the Future?
		How Do You Start in a Company That Does Not Want to Go All Out Right Away?
	Summary
	References
5 New Work and Collaborative Cheating – Lessons From the VW Emission Scandal
	Business Ethics and the “Old Work” Corporate Culture
	A Case Study of Old Work Culture and the Dark Sides of Identity and Collaboration – the VW Emission Scandal
	Context – Regulatory Environment Sets the Stage for a Sort of Arms Race Between Regulators and Automakers, Such as VW
	Phase 1 – The Defeat Device at the Center of the VW Emissions Scandal Is Created/Assembled Over Time (Creation of the Defeat Device)
	Phase 2 – Volkswagen Management Approves of the Defeat Device (Implementation of the Defeat Device)
	Phase 3 – Volkswagen’s Collaborative Cheating Effort Is Revealed Despite Efforts to Conceal the Conspiracy (Concealment)
	Summary of the VW Emissions Scandal
		Lessons for Managers Building a New Work Culture
	References
6 How Industry 4.0 Influences Our Work Environment
	Setting the Stage
	Case: Singapore Smart Industry Readiness Index
	Is This Enough?
	The Shift From the Internet of Things to the Internet of Systems – A Human-Centric Approach
	Shifting From Smart to Intelligent
	Society 5.0
	Is It Time for Digital Unions?
	There Is a Future for Digital Labor Unions
	Notes
	References
7 Digital Stress and Coping
	Stress – What Is It Actually?
	Digital Stress Can Make You Ill and Is Potentially Very Expensive
	Digital Stress – Many Root Causes
	Ways to Cope With Digital Stress
	Summary
	References
8 Economics of Mind, Body, Spirit – Experimental Games Reveal New Human Choices
	Human Rationality and Motivation
	Humans Do Not Like More Information
	Money Can Be a Disincentive
	Motivation Is Becoming Rare in the Digital Age
	Acute Versus Chronic Stress and Risk Aversion Behavior
	Work From Home and Productivity – A Pandemic-Induced Realization
	Meditation as the New Tool
	Summary
	Note
	References
9 New Work and Hybrid Forms of Collaboration – Corporation Or Not?
	New Way of Working – Anywhere You Like
	General Challenges With Virtual Working – Infinite Working?
	Legal Forms of Cooperation
		Free Collaboration
		Corporation
		Demarcation Between Free Cooperation and a Corporation
	Innovative Corporate Forms – Decentralized Autonomous Organization
	Organizing Collaboration By Using Smart Contracts
	Pros and Cons of Choosing the Form of Collaboration
	Challenges in Cross-Border Collaboration
	Important Individual Legal Challenges
		Data Protection – GDPR
		IT Security
		Copyright
	Summary
	References
10 Electronic Person – Who Is Liable for Automated Decisions?
	Technologies Paired With AI
	Significance of AI
	Fundamental Legal Challenge – Accountability
	Current Legislative Projects
		General Projects
		Privacy
		Proposed Solution – Electronic Person
	Criticism of the Legal Figure
	Right to Human Control
	Economic Critique
	Basic Considerations On Accountability for AI
	Practical Consequences
	Summary
	References
11 Industry 4.0 and Lean Production
	Principles of Industry 4.0
	Principles of Lean Production
		Zero-Defect Principle
		Pull Principle
		Flow Principle
		Tact Principle
		A Selection of Toolsets for Lean Production
			Andon
			Poka-Yoke
			Gemba and Shopfloor
			Shadow Boards
			Kanban and Supermarkets
	Combining Industry 4.0 With Lean Production
		Lean AI Tools for Competitive Advantage
		Autonomous Robots
		Virtual Production and Supply Chains
		Lean Simulations
		Systems Integration
		Internet of Things
		Cybersecurity
		Cloud Computing
		Additive Manufacturing
		Augmented Reality
		Big Data
	A Case Study – Smart Manufacturing With Internet of Things at Intel
	References
12 Open Banking and Digital Ecosystems
	The Future of Digital Banking
	What Is Open Banking?
	What Does Open Banking Mean for the Customer?
	Chronology of Open Banking
	FinTechs and Their Business Models
	Drivers of Change
	New Business Models in the Financial Industry
	Data Protection and Security
	Summary
	References
13 New Self-Managing Work Systems
	New Work Models and Technology – Enabled Work Systems
	Work System Theory and Framework
	Self-Management and Self-Managing Workers
	New Self-Managing Work Systems
	Summary
	References
Index