Digital Government Review of Chile: A Strategy to Enable Digital Transformation

Foreword
Acknowledgements
Executive Summary
Assessment and recommendations
	Governance arrangements: coordinating the design and implementation of a common vision
		The design of digital government strategies
		Making it happen: the governance of digital government strategies
			Oversight
			Funding mechanisms
			Functional ICT Leadership: linking digital government with broader strategy and policy objectives
	Strategic areas for digital government development
		Start with user needs
		Data as a strategic asset: towards a data-driven public sector
			Towards a new public sector data strategy in Chile
			Unleashing the power of data
	Building capabilities for delivery
	Adopting ICT commissioning approaches to transform the public sector
		Strategies for ICT procurement
		Structure contracts that respond to user needs
		Procuring technology based on existing assets
		Openness as a source of transformation for ICT commissioning
		Developing a robust business case for ICT projects
	Digital inclusion
	Digital strategy and public sector innovation for improved public service delivery: what relations between the two agendas?
		Proposals for action
	Notes
1.  Background
	Digital government strategy and governance
	Evolution of Chile’s digital government strategies
	Notes
	References
2.  The governance of digital government strategies
	Governance arrangements for coordination of the vision, design and implementation
	The making of digital government strategies: stakeholder engagement as the basis of good governance
	Making it happen: the governance of digital government strategies in selected OECD countries
		Oversight and monitoring
		Funding mechanisms
		Functional ICT Leadership linking digital government and broader strategy and policy objectives
	Note
	References
3.  Strategic areas for digital government development
	Start with user needs
	Data as a strategic asset: towards a data-driven public sector
		Towards a new public sector data strategy in Chile
		Unleashing the power of open government data
	Building capabilities for delivery
	Transforming ICT commissioning to transform the public sector
		Strategies for ICT procurement
		Structure contracts that respond to user needs
		Procuring technology based on existing assets
		Developing a successful approach to the adoption of shared platforms
		Openness as a source of transformation for ICT commissioning
		Developing a robust business case for ICT projects
	Digital inclusion
	Digital strategy and public sector innovation for improved public service delivery: what relations between the two agendas?
	Notes
	References
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