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دانلود کتاب Delivering Benefit Technical Leadership Capabilities
دانلود کتاب ارائه قابلیت‌های رهبری فنی سود
مشخصات کتاب
Delivering Benefit Technical Leadership Capabilities
ویرایش: نویسندگان: Chatham. Robina, Sutton. Brian سری: ISBN (شابک) : 9781780173832, 1780173830 ناشر: bcs سال نشر: 2017 تعداد صفحات: 113 زبان: English فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود) حجم فایل: 6 مگابایت
قیمت کتاب (تومان) : 48,000
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توضیحاتی در مورد کتاب ارائه قابلیت‌های رهبری فنی سود
توضیحاتی درمورد کتاب به خارجی
Cover -- Copyright Page -- CONTENTS -- LIST OF FIGURES -- ABOUT
THE AUTHORS -- FOREWORD -- ACKNOWLEDGEMENTS -- PREFACE -- 1
UNDERSTANDING YOUR CUSTOMERS: HOW TO TRULY DELIGHT THEM -- WHY
IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE
OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW
-- FURTHER FOOD FOR THE CURIOUS -- 2 SEEING THE BIG PICTURE AND
THINKING STRATEGICALLY -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE
ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS
FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 3
SEEING NEW OPPORTUNITIES AND RECOGNISING THE UNEXPECTED BEFORE
IT HAPPENS -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE
-- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU
TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 4 BUILDING A
SPIRIT OF INNOVATION -- WHY IS THIS IMPORTANT? -- THE IMPACT OF
THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE --
THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS
-- 5 BEING SEEN AS SOMEONE WHO HELPS CHANGE TO HAPPEN -- WHY IS
THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF
IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW --
FURTHER FOOD FOR THE CURIOUS -- 6 HELPING YOUR TEAM TO COPE
WITH THE RIGOURS OF CHANGE -- WHY IS THIS IMPORTANT? -- THE
IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL
ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE
CURIOUS -- BIBLIOGRAPHY -- INDEX -- Back Cover
In this book,
management experts Brian Sutton and Robina Chatham describe
six management techniques to help you develop your leadership
capabilities and deliver benefit to your customers, team and
organisation. With real life examples, tips and mini
exercises, you'll also boost your soft skills as you improve
your professional value Read
more...
Abstract:
In this book, management experts Brian Sutton and Robina
Chatham describe six management techniques to help you
develop your leadership capabilities and deliver benefit to
your customers, team and organisation. With real life
examples, tips and mini exercises, you'll also boost your
soft skills as you improve your professional value.
Read more...
فهرست مطالب
Content: 1. Understanding Your Customers: How To Truly Delight Them2. Seeing the Big Picture and Thinking Strategically3. Seeing New Opportunities and Recognising The Unexpected Before It Happens4. Building A Spirit of Innovation5. Being Seen As Someone Who Helps Change To Happen6. Helping Your Team To Cope With The Rigours of Change
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