Contemporary Issues in End User Computing

Front Page......Page 2
Copyright Page......Page 3
Table of Contents......Page 5
Preface......Page 8
Section I: Web-Based End User Computing Tools and Technologies......Page 12
Ch I: Assessing Web-Enabled Interactivity: An Audit Tool......Page 14
Ch II The Impact of Personal IT Innovativeness on Use of the Internet Among Employees at Work......Page 42
Ch III The Role of Internet Self Efficacy in teh Acceptance of Web-Based Electronic Medical Records......Page 67
Ch IV The Effectiveness of Online Task Support vs. Instructor-Led Training......Page 90
Section II: End User Computing Software Issues and Trends......Page 113
Ch V A Comparison of Audio-Conferencing in a Dispersed Negotiation Setting: Efficiency Matters!......Page 114
Ch VI Software Use Through Monadic and Dyadic Procedure: User-Friendly or Not-So-Friendly?......Page 146
Ch VII Business Software Specifications for Consumers: Toward a Standard Format......Page 170
Ch VIII Perceptions of End Users on the Requirements in Personal Firewall Software: An Exploratory Study......Page 187
Section III: End Users Characteristics and Learning......Page 209
Ch Xi The Changing Demographics: The Diminishing Role of Age and Gender in Computer Usage......Page 210
Ch X Users Behaving Badly: Phenomena and Paradoxes from an investigation into Information Systems Misfit......Page 229
Ch XI Quality of Use of a Complex Technology: A Learning-Based Model......Page 261
Ch XII Learning from Patterns During Information Technology Configuration......Page 286
Ch XIII Learning to Use IT in the Workplace: Mechanisms and Masters......Page 305
About the Editor......Page 337
About the Authors......Page 339
Index......Page 347