Configuring Exchange Server 2000 (Mission Critical! Series)

Cover......Page 1
Title Page
......Page 4
Copyright
......Page 5
Acknowledgments......Page 6
From Global Knowledge......Page 8
Contributor and Technical Editor......Page 10
Contributors......Page 11
Table of Contents......Page 14
Foreword......Page 28
What’s New in Exchange 2000......Page 34
Product Versions and Components......Page 35
Exchange 2000 Server......Page 36
Overview of Features......Page 37
Windows 2000 and Active Directory Integration......Page 38
Server Features......Page 41
Routing and Networking Features......Page 48
Client Features......Page 50
Development Changes and Features......Page 53
Advanced Concepts and Implementations......Page 54
Exchange 2000 Resource Requirements......Page 56
Exchange 2000 Resource Recommended Requirements......Page 57
Summary......Page 58
FAQs......Page 59
Active Directory Integration with Exchange 2000......Page 62
Why Use Exchange 2000 on Active Directory......Page 63
The Role of Active Directory in Exchange 2000......Page 65
Hierarchical Structure......Page 66
Storage......Page 72
Internet Standard Protocols......Page 75
Replication......Page 79
Working with the Architectural Details......Page 82
Sizing Domain Controllers......Page 88
Exchange Server’s Impact on Design......Page 89
Forest......Page 92
Domains/DNS......Page 95
Organizational Units......Page 98
Sites......Page 99
DCPromo......Page 102
Active Directory Connector......Page 105
ForestPrep......Page 107
DomainPrep......Page 111
Setting Up your Active Directory......Page 113
Problems with the DNS......Page 115
Active Directory Connector......Page 117
ForestPrep and Site Configuratio......Page 118
Removing an Exchange Server from the Active Directory......Page 119
Summary......Page 120
FAQs......Page 122
Security Applications that Enhance Exchange 2000......Page 124
Introduction......Page 125
Who Is the Enemy?......Page 126
What Are We Protecting Against?......Page 128
How Do We Protect Ourselves?......Page 131
Active Directory......Page 134
Public Key Infrastructure......Page 135
Secure Networking......Page 137
Client Access......Page 138
Protocols......Page 139
Delegation in Exchange......Page 149
IPSec......Page 154
Security Policies......Page 155
Firewalls......Page 158
Firewall Strategies and Exchange 2000......Page 160
Securing Outlook......Page 164
Securing Web Browsers......Page 166
Implementing a SmartCard Environment......Page 171
Authentication......Page 172
Smart Cards and Exchange 2000 Security......Page 173
Summary......Page 174
FAQs......Page 175
Basic Administration......Page 178
Introduction......Page 179
Exchange Administration Tools......Page 182
Active Directory Users and Computers......Page 183
Exchange System Manager......Page 185
Administering Users, Contacts, and Groups......Page 186
Administering User Accounts......Page 188
Administering Contacts......Page 201
Administering Groups in Exchange 2000......Page 204
Administering Exchange Server......Page 212
Configuring Exchange Global Setting......Page 213
Administering Address Lists......Page 214
Managing Online Address Lists......Page 215
Managing Offline Address List......Page 220
Customizing Address Book Templates......Page 223
Managing Policies on Exchange 2000......Page 224
Administering System Policies......Page 225
Administering Recipient Policies......Page 231
Administering Exchange Server Protocols......Page 234
Administering Mailbox Stores......Page 240
Administering Public Folders......Page 245
Managing Connectors......Page 246
Configuring Routing Group Connector......Page 247
Configuring SMTP Connector......Page 249
Connectors to Foreign Systems......Page 251
Summary......Page 252
FAQs......Page 253
Client Access to Exchange 2000 for E-Mail......Page 256
Physical Access......Page 257
Local Area Networks......Page 259
Wide Area Networks......Page 260
Dial-Up Connections......Page 261
Virtual Private Networks......Page 263
Clients......Page 270
MAPI Clients......Page 271
Outlook Web Access Clients......Page 285
POP3 and IMAP4 Clients......Page 297
LDAP Clients......Page 301
Troubleshooting......Page 304
The Missing Files......Page 305
POP3 Oddities......Page 306
Summary......Page 308
FAQs......Page 309
Deploying Exchange 2000 Server......Page 312
Introduction......Page 313
Preparing Active Directory......Page 314
Preparing Your Domains......Page 318
Deploying Servers Running Exchange 2000......Page 320
Unattended Installation......Page 324
Upgrading from Previous Versions of Exchange......Page 325
Upgrading the Directories to Active Directory......Page 326
When to Consolidate before Deploying......Page 330
Tools Used to Upgrade the Windows NT 4.0 SAM......Page 331
Tools Used to Upgrade the Exchange Server 5.5 Directory......Page 332
Directory Upgrade Scenarios......Page 340
Directory Upgrade Considerations......Page 347
Upgrading the Messaging Environment......Page 350
Performing a Move-Mailbox Upgrade......Page 351
Upgrading Supporting Servers......Page 354
Testing Your Scenario......Page 356
Summary......Page 357
FAQs......Page 360
Defending Exchange 2000 from Attack......Page 362
What Are the Potential Threats to Exchange 2000?......Page 363
Unsolicited Commercial E-Mail......Page 364
Setting Policy......Page 365
Educating Users......Page 366
Protecting the Message Store......Page 367
Client-Side Protection......Page 374
Firewall and Gateway Strategies......Page 379
Managing Exchange 2000 Security......Page 385
Summary......Page 386
FAQs......Page 387
Real-Time Communication in Exchange 2000......Page 388
The Value of Instant Messaging to Your Business......Page 389
Architecture......Page 390
Before You Install Your Instant Messaging Servers......Page 393
Implementing Instant Messaging......Page 394
Troubleshooting......Page 398
Implementing Chat Services......Page 399
Troubleshooting Chat......Page 403
Can Conferencing Server Keep Your Travel Budget Down?......Page 405
Background......Page 406
Installing Exchange Conferencing Server......Page 412
Configuratio......Page 413
Troubleshooting......Page 424
Summary......Page 427
FAQs......Page 428
Application Service Providers......Page 430
ASP Definition......Page 431
ASP Messaging Service Models......Page 433
Hosting Services Using Exchange 2000 and Active Directory......Page 434
Hosting Other Services Integrated with Exchange 2000 and Active Directory......Page 436
Architectural Overview......Page 437
Scaling Exchange 2000 and Active Directory......Page 442
Planning and Configuring the Activ Directory and Exchange 2000 Hosting Infrastructure......Page 443
Windows 2000 and Active Directory......Page 444
Configuring Exchange 200......Page 450
Summary......Page 463
FAQs......Page 464
Is Your Backup and Restore Really Working?......Page 466
Database Components......Page 467
Transaction Logging......Page 468
Internet Information Server......Page 469
Site Replication Service......Page 470
Exchange 2000 Restore Basics......Page 471
NTBackup......Page 474
Third-Party Backup Products......Page 475
Types of Backup Procedures......Page 476
Normal Backups......Page 477
Copy Backups......Page 478
When to Back Up......Page 479
Types of Data to Back Up......Page 480
Types of Losses......Page 481
Backup Devices......Page 483
Best Practices for Backups and Restores......Page 484
Using NTBackup to Back Up Exchange Databases......Page 488
Backing Up Other Services......Page 490
Using ExMerge to Back Up Mailboxes......Page 491
Test Your Backups......Page 492
Restoring an Exchange 2000 Server......Page 493
Understanding the LegacyExchangeDN Identifie......Page 501
Backup Problems......Page 503
Summary......Page 504
FAQs......Page 505
Clustering Your Exchange 2000 Server......Page 506
Introduction......Page 507
Understanding Cluster Service and NLBS......Page 508
What Is Network Load Balancing?......Page 509
Cluster Service Basics......Page 511
Exchange 2000 Cluster Basics......Page 517
Network Load Balancing Basics......Page 518
Advanced Exchange Clustering......Page 522
Active/Active Clusters......Page 523
Datacenter Server......Page 526
When to Use Clustering......Page 528
When Not to Use Clustering......Page 529
Capacity Planning......Page 530
Exceed Storage Group Limit During Failure......Page 532
Using Cluster Utilities......Page 533
Building a New Windows 2000 Cluster......Page 534
Installing Exchange 2000 on a Cluster......Page 542
How to Upgrade from an Exchange 5.5 Cluster......Page 548
Database Corruption......Page 551
Accidentally Stopping an Exchange Service......Page 552
Summary......Page 553
FAQs......Page 554
Basic Monitoring and Troubleshooting Methodology......Page 556
Introduction......Page 557
Know Your Services......Page 559
Event Viewer Logs......Page 562
Diagnostic Logging......Page 563
Monitoring Services and Objects......Page 564
Message Stores and Storage Group Architecture......Page 568
Problems with Databases, Storage Groups, and Public Folder Trees......Page 574
Message Flow and Routing......Page 581
Delivering a Message Within the Same Server......Page 582
Delivering a Message Within the Same Routing Group......Page 584
Delivering a Message to a Different Routing Group......Page 586
Problems with Message Flow and Routing......Page 588
Summary......Page 603
FAQs......Page 604
TCP and UDP Ports......Page 606
Physical Networking and VPN Protocol Details......Page 610
Physical Networking......Page 611
Analog......Page 613
DSL......Page 615
ISDN......Page 616
IPSec......Page 619
PPTP......Page 620
L2TP......Page 621
A......Page 624
B......Page 626
C......Page 627
D......Page 630
E......Page 632
F......Page 636
G......Page 637
I......Page 638
L......Page 641
M......Page 643
N......Page 645
O......Page 647
P......Page 648
R......Page 650
S......Page 652
T......Page 656
U......Page 657
V......Page 658
W......Page 659
Z......Page 660
Back Cover
......Page 671