Communication Mosaics: An Introduction to the Field of Communication , Sixth Edition

Front Cover......Page 1
Title Page......Page 5
Copyright......Page 6
Brief Contents......Page 7
Contents......Page 9
Preface......Page 21
1 A FIRST LOOK AT COMMUNICATION......Page 34
An Introduction to the Author......Page 35
An Introduction to Communication Mosaics......Page 37
The Value of Studying Communication......Page 38
Defining Communication......Page 44
Models of Communication......Page 48
Careers in Communication......Page 50
Summary......Page 53
2 THE FIELD OF COMMUNICATION FROM HISTORICAL AND CONTEMPORARY PERSPECTIVES......Page 56
The History of the Communication Field......Page 57
Conducting Research in Communication......Page 62
The Breadth of the Communication Field......Page 66
Unifying Themes in the Communication Field......Page 73
Summary......Page 74
3 PERCEIVING AND UNDERSTANDING......Page 78
The Perception Process......Page 79
Influences on Perception......Page 86
Guidelines for Improving Skill in Perceiving......Page 93
Summary......Page 96
4 ENGAGING IN VERBAL COMMUNICATION......Page 100
Language and Meaning......Page 102
Symbolic Abilities......Page 111
Guidelines for Effective Verbal Communication......Page 118
Summary......Page 121
5 ENGAGING IN NONVERBAL COMMUNICATION......Page 126
Principles of Nonverbal Communication......Page 127
Types of Nonverbal Behaviors......Page 132
Guidelines for Effective Nonverbal Communication......Page 141
Summary......Page 142
6 LISTENING AND RESPONDING TO OTHERS......Page 146
The Listening Process......Page 148
Obstacles to Effective Listening......Page 152
Guidelines for Effective Listening......Page 158
Summary......Page 164
7 CREATING COMMUNICATION CLIMATES......Page 168
Levels of Confirmation and Disconfirmation......Page 169
Defensive and Supportive Climates......Page 172
Conflict and Communication......Page 176
Guidelines for Creating and Sustaining Healthy Communication Climates......Page 181
Summary......Page 185
8 ADAPTING COMMUNICATION TO CULTURES AND SOCIAL COMMUNITIES......Page 190
Relationships between Culture and Communication......Page 191
Guidelines for Adapting Communication to Diverse Cultures and Social Communities......Page 201
Summary......Page 207
9 COMMUNICATION AND SELF-CONCEPT......Page 212
Communication and Personal Identity......Page 213
Guidelines for Communicating with Ourselves......Page 226
Summary......Page 231
10 COMMUNICATION IN PERSONAL RELATIONSHIPS......Page 234
Understanding Personal Relationships......Page 235
Guidelines for Communicating in Personal Relationships......Page 250
Summary......Page 257
11 COMMUNICATION IN GROUPS AND TEAMS......Page 260
Understanding Communication in Groups and Teams......Page 261
Potential Limitations and Strengths of Groups......Page 267
Features of Small Groups......Page 269
Guidelines for Communicating in Groups and Teams......Page 273
Summary......Page 279
12 COMMUNICATION IN ORGANIZATIONS......Page 282
Key Features of Organizational Communication......Page 283
Organizational Culture......Page 285
Guidelines for Communicating in Organizations......Page 294
Summary......Page 299
13 PUBLIC COMMUNICATION......Page 302
Public Speaking as Enlarged Conversation......Page 303
Planning and Presenting Public Speeches......Page 307
Guidelines for Public Speaking......Page 317
Summary......Page 321
14 MASS COMMUNICATION......Page 328
The Evolution of Mass Communication......Page 329
Theories of Mass Communication......Page 332
Guidelines for Engaging Mass Communication......Page 343
Summary......Page 347
15 PERSONAL AND SOCIAL MEDIA......Page 350
A History of Communication Technologies......Page 352
Controversies about Personal and Social Media......Page 357
Guidelines for Living with Personal and Social Media......Page 365
Summary......Page 368
Epilogue......Page 372
Glossary......Page 373
References......Page 383
Index......Page 415