Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation

Communicating the User Experience - A Practical Guide for Creating Useful UX Documentation......Page 1
 About the Authors......Page 7
 Credits......Page 8
 Authors\' Acknowledgments......Page 10
 Table of Contents......Page 11
 Introduction......Page 23
  A summary of the documents......Page 24
  Putting the documents into context......Page 29
  Enjoy yourselves!......Page 30
 Chapter 1: Personas......Page 31
  What makes a good persona?......Page 33
  Research and workshop ideas......Page 40
  How To: Create personas in PowerPoint......Page 46
  How To: Create personas in OmniGraffle Pro......Page 56
 Chapter 2: Task Models......Page 65
  What makes a good task model?......Page 67
  Research and workshop ideas......Page 75
  How To: Create task models in OmniGraffle......Page 80
  How To: Create task models in PowerPoint......Page 91
 Chapter 3: User Journeys......Page 99
  What makes a good user journey?......Page 101
  Research and workshop ideas......Page 108
  How To: Create a user journey in OmniGraffle......Page 111
  How To: Create a user journey in PowerPoint......Page 120
 Chapter 4: Content Requirements......Page 125
  What makes a good content requirements document?......Page 127
  Research and workshop ideas......Page 133
  How To: Create a content requirements document in Word......Page 138
 Chapter 5: Sitemaps......Page 145
  What makes a good sitemap?......Page 147
  Research and workshop ideas......Page 156
  How To: Create a sitemap in PowerPoint......Page 164
  How To: Create a sitemap in OmniGraffle......Page 170
  How To: Create a sitemap in Excel......Page 175
 Chapter 6: Wireframes......Page 181
  What makes a good wireframe?......Page 182
  Research and workshop ideas......Page 200
  How To: Create wireframes in OmniGraffle......Page 208
  How To: Create wireframes in Axure......Page 262
  How To: Create wireframes in PowerPoint......Page 278
 Chapter 7: Usability Test Reports......Page 285
  What makes a good test report?......Page 287
  Note-taking and research tips......Page 294
  Research and workshop ideas......Page 298
  How To: Create a report in PowerPoint......Page 303
 Chapter 8: Funnel Diagrams......Page 313
  What makes a good funnel diagram?......Page 315
  Research and workshop ideas......Page 323
  How To: Create a funnel diagram in OmniGraffle......Page 326
  How To: Create a funnel diagram in PowerPoint......Page 336
 Index......Page 345