CIMA Study Systems 2006: Integrated Management (CIMA Study Systems Managerial Level 2006)

Front Cover......Page 1
Integrated Management......Page 2
Copyright Page......Page 3
Contents......Page 4
How to use your CIMA Study System......Page 16
Guide to the Icons used within this Text......Page 17
Study technique......Page 18
The Integrated Management Syllabus......Page 19
Transitional arrangements......Page 23
1.1 What is strategy about?......Page 24
1.2 A model of the rational strategy process......Page 28
1.3 Approaches to formulating business strategy......Page 30
1.4 Alternatives to the rational approach to strategy......Page 35
1.5 Resource-based versus positioning view of strategy......Page 40
1.6 Stakeholders......Page 46
1.7 Mission......Page 50
1.8 Setting strategic objectives......Page 52
1.9 Critical success factors......Page 54
1.10 Meeting the objectives of shareholders......Page 55
1.11 Competing objectives......Page 56
1.12 Corporate governance......Page 58
1.13 Summary......Page 62
Readings......Page 66
Revision Questions......Page 82
Solutions to Revision Questions......Page 86
2.1 Strategy and structure......Page 94
2.2 Organisational structure......Page 95
2.3 Organisational culture......Page 111
2.4 Improving effectiveness......Page 118
2.5 The network organisation......Page 125
2.6 Summary......Page 133
Readings......Page 136
Revision Questions......Page 150
Solutions to Revision Questions......Page 154
3.1 Trends in the general management and structure of organisations......Page 160
3.2 New patterns of employment......Page 163
3.3 Competition … Porter's five forces model......Page 167
3.4 An ecological perspective......Page 171
3.5 Social responsibility......Page 172
3.6 Shareholder wealth and ethics......Page 174
3.7 Summary......Page 178
Readings......Page 180
Revision Questions......Page 192
Solutions to Revision Questions......Page 196
4.2 Characteristics of a project......Page 202
4.3 The project life-cycle......Page 203
4.4 The project as a conversion process......Page 207
4.5 Examples of projects......Page 208
4.6 Why some projects fail......Page 213
4.8 Summary......Page 214
Readings......Page 216
Revision Questions......Page 234
Solutions to Revision Questions......Page 236
5.2 The roles of the project manager......Page 238
5.3 The responsibilities of the project manager......Page 239
5.4 The skills of the project manager......Page 241
5.5 Project teams......Page 245
5.6 Problems of team-working......Page 246
5.8 Project stakeholders......Page 247
5.9 Projects and organisation structure......Page 249
5.10 Summary......Page 250
Readings......Page 252
Revision Questions......Page 270
Solutions to Revision Questions......Page 276
6.2 A definition of project management......Page 280
6.4 Project planning......Page 281
6.5 Project objective constraints......Page 288
6.6 Summary......Page 289
Readings......Page 290
Revision Questions......Page 296
Solutions to Revision Questions......Page 300
7.2 Identifying project proposals......Page 302
7.5 The feasibility study......Page 303
7.7 Risk sensitivity......Page 306
7.9 Risk and uncertainty......Page 307
7.10 SWOT analysis......Page 309
7.11 Summary......Page 311
Readings......Page 312
Revision Questions......Page 322
Solutions to Revision Questions......Page 328
8.2 Planning the project......Page 336
8.3 Performing the project......Page 337
8.4 Monitoring and controlling the project......Page 338
8.5 Project closure......Page 341
8.6 Post-completion review and audit......Page 342
8.7 Summary......Page 344
Readings......Page 346
Revision Questions......Page 362
Solutions to Revision Questions......Page 366
9.1 Introduction......Page 370
9.3 Gantt charts......Page 371
9.4 Network analysis......Page 372
9.5 An alternative method for constructing network diagrams: activity on node......Page 375
9.7 Project management (PM) software......Page 377
9.8 Summary......Page 380
Readings......Page 382
Revision Questions......Page 388
Solutions to Revision Questions......Page 392
10.1 Power, authority, responsibility and delegation......Page 396
10.2 The characteristics of leaders and managers......Page 401
10.3 Personality trait theories of leadership......Page 402
10.4 Management styles......Page 403
10.5 Contingency theories of leadership......Page 407
10.6 Situational leadership styles......Page 409
10.7 Classical and contemporary theories of management......Page 410
10.8 Managing in different cultures......Page 420
10.9 Information gathering......Page 422
10.10 Summary......Page 424
Readings......Page 426
Revision Questions......Page 434
Solutions to Revision Questions......Page 438
11.1 Behaviour in work groups......Page 444
11.2 Communication......Page 451
11.3 Project meetings......Page 452
11.5 The roles of team members in meetings......Page 453
11.6 Problems with meetings......Page 454
11.8 Project reporting......Page 456
11.9 Negotiation......Page 457
11.10 Summary......Page 458
Readings......Page 460
Revision Questions......Page 462
Solutions to Revision Questions......Page 466
12.2 Internal control systems......Page 472
12.3 Levels of control......Page 474
12.4 Effective control systems......Page 475
12.5 An example of a control system in practice......Page 476
12.6 Health and safety......Page 478
12.7 Dismissal, redundancy and job insecurity......Page 483
12.8 Time management......Page 485
12.9 Mentoring......Page 486
12.10 Summary......Page 487
Readings......Page 488
Revision Questions......Page 496
Solutions to Revision Questions......Page 500
13.1 Conflict in organisations......Page 508
13.2 Discipline......Page 520
13.3 Summary......Page 532
Readings......Page 534
Revision Questions......Page 542
Solutions to Revision Questions......Page 546
Preparing for the Examination......Page 552
Section A type questions......Page 556
Section B type questions......Page 558
Section C type questions......Page 560
Section A solutions......Page 571
Section B solutions......Page 572
Section C solutions......Page 578
Index......Page 606