Can We Start Again?: The Patterns & Techniques of Neuro-Linguistic Programming Applied to Business Presentations and Interactions

CAN WE START AGAIN? The Patterns & Techniques of Neuro-Linguistic Programming applied to business presentations and interactions (2007)......Page 1
Acknowledgements......Page 6
Contents......Page 7
Starting out......Page 10
The dreaded question .........Page 11
1. Dear business professional:......Page 14
2. Dear future practitioner of NLP in business:......Page 17
3. Dear NLP practitioner, master practitioner ortrainer:......Page 18
How should I work through this book?......Page 19
So what's the big idea?......Page 20
Cause or Effect......Page 21
As if .........Page 23
1. The Science Bit......Page 29
How real is real?......Page 41
All we can experience is FA......Page 43
This does not make sense ...... yet......Page 44
Getting yourself in a 'state'......Page 51
Summary......Page 58
2. Making a Connection......Page 60
How are you getting on?......Page 61
My kind of people .........Page 62
What are you looking for?......Page 66
Did you see it?......Page 71
How do you do it?......Page 72
Sudoku?......Page 73
V: Visual......Page 74
K: Kinaesthetic......Page 75
I see what you are saying .........Page 76
Lost in Translation......Page 80
Answer the question .........Page 81
Spell Check; Language Check; Send.......Page 82
What do I do with this?......Page 84
Homework......Page 85
Summary......Page 88
3. Body language......Page 89
An interesting topic......Page 90
Handy tricks......Page 94
4. Investigative Listening: The Meta Model......Page 98
Are words a blessing or a curse?......Page 99
Are you a Mind Reader?......Page 110
Example 1......Page 112
Now It's your turn .........Page 113
There's a lot going on .........Page 114
Why? Because .........Page 122
1. The first pattern: NOMINALIZATION......Page 124
2. second pattern: MIND READ......Page 126
4. The fourth pattern: COMPLEX EQUIVALENCE......Page 127
5. the fifth pattern: PRESUPPOSITIONS......Page 128
6. The sixth pattern: UNIVERSAL QUANTIFIERS......Page 129
7. The seventh pattern: MODAL OPERATORS......Page 130
9. The ninth pattern: SIMPLE DELETION......Page 131
10. the tenth pattern: COMPARATIVE DELETION......Page 132
11. the eleventh pattern: LACK OF REFERENTIAL INDEX......Page 133
Another way of unpacking it .........Page 134
The Farrelly Model......Page 135
Summing up......Page 139
5. Influential Speaking: 'Framing' and the Milton Model......Page 141
What is influential speaking?......Page 142
To pre-frame this chapter......Page 143
1. Pre-frame......Page 144
2. Softening......Page 147
3. Maintaining agreement......Page 150
Your turn......Page 154
The Milton Model......Page 155
You're not going to make me behave like a chicken are you?......Page 156
The upside-down Meta Model......Page 158
Nominalizations......Page 159
Mind Reading......Page 160
Complex Equivalence......Page 161
Presuppositions......Page 162
Adjective/adverb......Page 163
'double bind'......Page 164
ordinal presupposition......Page 165
Modal Operators of Possibility......Page 166
Deletions - using ambiguity......Page 167
Comparative deletions......Page 168
It's Playtime......Page 169
Pacing Current Experience......Page 170
Embedded Commands......Page 171
"Quotes"......Page 172
Selectional Restriction Violation......Page 173
Syntactic Ambiguity......Page 174
Ambiguity of Punctuation......Page 175
Putting it together......Page 176
Summary......Page 177
6. Negotiation......Page 178
Law of Requisite Variety......Page 181
One 'chunk' at a time......Page 183
To chunk sideways......Page 187
A Negotiation model......Page 189
Summary......Page 192
7. Presentations......Page 193
School Days......Page 194
Not my style......Page 195
4MAT System......Page 196
How can you talk to everyone?......Page 198
Delivery......Page 204
8. Self Application......Page 205
We can start again!......Page 206
So where do you think you're going?......Page 207
How will you know when you get there?......Page 208
Watch out for the story teller .........Page 210
Another Point of View......Page 212
Check your own attribution of meaning......Page 215
Add options......Page 216
Listen to your own advice?......Page 217
Coaching Behavioural Change......Page 218
Moving on .........Page 223
Bibliography......Page 224