Business Process Management Workshops: BPM 2011 International Workshops, Clermont-Ferrand, France, August 29, 2011, Revised Selected Papers, Part I

Front Matter....Pages -
Towards Classification Criteria for Process Fragmentation Techniques....Pages 1-12
Harmonization of Business Process Models....Pages 13-24
A Blended Workflow Approach....Pages 25-36
Role Assignment in Business Process Models....Pages 37-49
RAL: A High-Level User-Oriented Resource Assignment Language for Business Processes....Pages 50-61
 f QDF: A Design Framework for fine  −  granular Quality Control of Business Process Outcomes....Pages 62-74
Definition and Validation of Process Mining Use Cases....Pages 75-86
A Process Deviation Analysis – A Case Study....Pages 87-98
Merging Computer Log Files for Process Mining: An Artificial Immune System Technique....Pages 99-110
Business Analytics, Process Maturity and Supply Chain Performance....Pages 111-122
Discovering User Communities in Large Event Logs....Pages 123-134
Supporting the Optimized Execution of Business Processes through Recommendations....Pages 135-140
A Business Process Metric Based on the Alpha Algorithm Relations....Pages 141-146
Combining Process Mining and Statistical Methods to Evaluate Customer Integration in Service Processes....Pages 147-152
Applying Clustering in Process Mining to Find Different Versions of a Business Process That Changes over Time....Pages 153-158
Making Compliance Measures Actionable: A New Compliance Analysis Approach....Pages 159-164
Analysis of Patient Treatment Procedures....Pages 165-166
Advanced Care-Flow Mining and Analysis....Pages 167-168
Process Mining Manifesto....Pages 169-194
Assessing Support for Community Workflows in Localisation....Pages 195-206
Non-intrusive Capture of Business Processes Using Social Software....Pages 207-218
BPMN and Design Patterns for Engineering Social BPM Solutions....Pages 219-230
Applying Social Technology to Business Process Lifecycle Management....Pages 231-241
A Framework for the Support of Value Co-creation by Social Software....Pages 242-252
Using Status Feeds for Peer Production by Coordinating Non-predictable Business Processes....Pages 253-265
Cross Enterprise Collaboration in Multi-Sourcing Service Engagements....Pages 266-266
Technology for Supporting Collaboration across Enterprise Boundaries....Pages 267-279
Towards Collaborative Cross-Organizational Modeling....Pages 280-292
A Verification Method for Collaborative Business Processes....Pages 293-305
Towards an Integrated Simulation Approach for Planning Logistics Service Systems....Pages 306-317
Building a Bridge between Information and Process Management....Pages 318-319
On Theoretical Foundations of Empirical Business Process Management Research....Pages 320-332
On Handling Process Information: Results from Case Studies and a Survey....Pages 333-344
Investigating Process Elicitation Workshops Using Action Research....Pages 345-356
Towards Understanding the Process of Process Modeling: Theoretical and Empirical Considerations....Pages 357-369
Tracing the Process of Process Modeling with Modeling Phase Diagrams....Pages 370-382
Imperative versus Declarative Process Modeling Languages: An Empirical Investigation....Pages 383-394
Emphasizing Events and Rules in Business Processes....Pages 395-406
Interval Logic for Design and Maintenance of Complex Event Processing Systems....Pages 407-413
Event-Driven Exception Handling for Software Engineering Processes....Pages 414-426
edUFlow: An Event-Driven Ubiquitous Flow Management System....Pages 427-432
A Review of Event Formats as Enablers of Event-Driven BPM....Pages 433-445
A Prototype Tool for the Event-Driven Enforcement of SBVR Business Rules....Pages 446-457
Applying Complex Event Processing towards Monitoring of Multi-party Contracts and Services for Logistics – A Discussion....Pages 458-463
Nuclear Crisis Use-Case Management in an Event-Driven Architecture....Pages 464-472
Event-Driven Process-Centric Performance Prediction via Simulation....Pages 473-478
Back Matter....Pages -