Business Ethics: Ethical Decision Making and Cases (MindTap Course List)

Cover
Brief Contents
Contents
Preface
Part 1: An Overview of Business Ethics
	Chapter 1:  The Importance of Business Ethics
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma*
		1-1: Business Ethics Defined
		1-2: Why Study Business Ethics?
		1-3: The Development of Business Ethics
		1-4: Developing Organizational and Global Ethical Cultures
		1-5: The Benefits of Business Ethics
		1-6: Our Framework For Studying Business Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges*
		Check Your EQ
	Chapter 2:  Stakeholder Relationships, Social Responsibility, and Corporate Governance
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		2-1: Stakeholders Define Ethical Issues in Business
		2-2: Social Responsibility and Business Ethics
		2-3: Issues in Social Responsibility
		2-4: Social Responsibility and the Importance of a Stakeholder Orientation
		2-5: Corporate Governance Provides Formalized Responsibility to Stakeholders
		2-6: Implementing a Stakeholder Perspective
		2-7: Contributions of a Stakeholder Perspective
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 3: 
Sustainability: Socialand Ethical Dimensions
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		3-1: Defining Sustainability
		3-2: How Sustainability Relates to Ethical Decision Making and Social Responsibility
		3-3: Global Environmental Issues
		3-4: Environmental Legislation
		3-5: Alternative Energy Sources
		3-6: Business Response to Sustainability Issues
		3-7: Strategic Implementation of Environmental Responsibility
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 2: Ethical Issues and the Institutionalization of Business Ethics
	Chapter 4: The Institutionalizationof Business Ethics
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		4-1: Managing Ethical Risk Through Mandated, Core, and Voluntary Practices
		4-2: Mandated Requirements for Legal Compliance
		4-3: The Sarbanes-Oxley (SOX) Act
		4-4: Dodd-Frank Wall Street Reform and Consumer Protection Act
		4-5: Laws that Encourage Ethical Conduct
		4-6: Federal Sentencing Guidelines for Organizations
		4-7: Core or Best Practices
		4-8: The Importance of Institutionalization in Business Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 5: Emerging Business Ethics Issues
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		5-1: Recognizing an Ethical Issue (Ethical Awareness)
		5-2: Foundational Values for Identifying Ethical Issues
		5-3: Emerging Ethical Issues and Dilemmas in Business
		5-4: The Challenge of Determining an Ethical Issue in Business
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 3:
The Decision-Making Process
	Chapter 6: 
Ethical Decision Making
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		6-1: A Framework for Ethical Decision Making in Business
		6-2: Using the Ethical Decision-Making Model to Improve Ethical Decisions
		6-3: Normative Considerations in Ethical Decision Making
		6-4: Understanding Ethical Decision Making
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 7: Individual Factors:Moral Philosophies and Values
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		7-1: Moral Philosophy Defined
		7-2: Moral Philosophies
		7-3: Applying Moral Philosophy to Ethical Decision Making
		7-4: Cognitive Moral Development and Limitations
		7-5: White-Collar Crime
		7-6: Individual Factors in Business Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 8: OrganizationalFactors: The Role of Ethical Culture andRelationships
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		8-1: Defining Corporate Culture
		8-2: The Role of Corporate Culture in Ethical Decision Making
		8-3: Organizational Structure
		8-4: Group Dimensions of CorporateStructure and Culture
		8-5: Variation in Employee Conduct
		8-6: Can People Control Their ActionsWithin a Corporate Culture?
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 4: Implementing Business Ethics in a Global Economy
	Chapter 9:  Developing and Implementing an Effective Ethics Program
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		9-1: The Responsibility of the Corporation to Stakeholders
		9-2: The Need For Organizational Ethics Programs
		9-3: An Effective Ethics Program
		9-4: Codes of Conduct
		9-5: Ethics Officers
		9-6: Ethics Training and Communication
		9-7: Systems to Monitor and Enforce Ethical Standards
		9-8: The Ethics Audit
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 10: Global Business Ethics Issues
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		10-1: Global Culture, Values, and Practices
		10-2: Economic Foundations of Business Ethics
		10-3: Multinational Corporations
		10-4: Global Organizations to Support Responsible Business
		10-5: Global Ethics Issues
		10-6: The Importance of Ethical Decision Making in Global Business
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 11: Ethical Leadership
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		11-1: Defining Ethical Leadership
		11-2: Requirements for Ethical Leadership
		11-3: Benefits of Ethical Leadership
		11-4: Ethical Leadership and Organizational Culture
		11-5: Managing Ethical Business Conflicts
		11-6: Ethical Crisis Management and Recovery
		11-7: Ethical Leaders Empower Employees
		11-8: Ethical Leadership Communication
		11-9: Leader-Follower Relationships
		11-10: Leadership Styles and Ethical Decisions
		11-11: The RADAR Model
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 12: Technology: Ethics and Social Responsibility Issues
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		12-1: Defining Technology
		12-2: Ethics Issues in Technology
		12-3: Managing Ethics Issues in Technology
		12-4: The Future of Technology Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Cases
	Case 1: From the Outside In: Corporate Social Responsibility at Patagonia
	Case 2:
Tesla Accelerates the Transitionto Sustainable Energy
	Case 
3: An Apple a Day: Ethics at Apple Inc.
	Case 4:
TOMS Reinvents the One for One Movement
	Case 5:
CVS Smokes the Competition inCorporate Social Responsibility
	Case 6:
Bayer Rounds Up Monsanto
	Case 7:
Uber Collides with Controversy
	Case 8: Herbalife Nutrition Achieves Success by Managing Risks
	Case 9: Home Depot Works on Stakeholder Relationships
	Case 10:
Brewed to Perfection: New Belgium Brewing
	Case 11: Google’s Search for Solutions to Privacy Issues
	Case 12: Big-Box Retailer Walmart Makes Big Moves in Social Responsibility
	Case 13: Volkswagen Cleans Up Reputation After Emissions Scandal
	Case 14:
Zappos Finds the Perfect Fit
	Case 15: Starbucks Serves Up Its Social Responsibility Blend
	Case 16:
The Hershey Company’s Bittersweet Success
	Case 17:
Wells Fargo Banks on Recovery
	Case 18: Whole Foods Market Refreshes Its Commitment to Stakeholders
	Case 19:
The NCAA Enforces Penaltiesin College Athletics
	Case 20:
Enron: Not Accounting for the Future
Endnotes
Glossary
Index