Business ethics : ethical decision making and cases

Cover
Brief Contents
Contents
Preface
Part 1: An Overview of Business Ethics
	Chapter 1: The Importance of Business Ethics
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Business Ethics Defined
		Why Study Business Ethics?
		The Development of Business Ethics
		Developing Organizational and Global Ethical Cultures
		The Benefits of Business Ethics
		Our Framework for Studying Business Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Stakeholders Define Ethical Issues in Business
		Social Responsibility and Business Ethics
		Issues in Social Responsibility
		Social Responsibility and the Importance of a Stakeholder Orientation
		Corporate Governance Provides Formalized Responsibility to Stakeholders
		Implementing a Stakeholder Perspective
		Contributions of a Stakeholder Perspective
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 2: Ethical Issues and the Institutionalization of Business Ethics
	Chapter 3: Emerging Business Ethics Issues
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Recognizing an Ethical Issue (Ethical Awareness)
		Foundational Values for Identifying Ethical Issues
		Ethical Issues and Dilemmas in Business
		The Challenge of Determining an Ethical Issue in Business
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 4: The Institutionalization of Business Ethics
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Managing Ethical Risk through Mandated and Voluntary Programs
		Mandated Requirements for Legal Compliance
		The Sarbanes-Oxley (SOX) Act
		Dodd-Frank Wall Street Reform and Consumer Protection Act
		Laws That Encourage Ethical Conduct
		Federal Sentencing Guidelines for Organizations
		Core or Best Practices
		The Importance of Institutionalization in Business Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 3: The Decision Making Process
	Chapter 5: Ethical Decision Making
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		A Framework for Ethical Decision Making in Business
		Using the Ethical Decision Making Model to Improve Ethical Decisions
		Normative Considerations in Ethical Decision Making
		Understanding Ethical Decision Making
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 6: Individual Factors: Moral Philosophies and Values
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Moral Philosophy Defined
		Applying Moral Philosophy to Ethical Decision Making
		Cognitive Moral Development and Limitations
		White-Collar Crime
		Individual Factors in Business Ethics
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 7: Organizational Factors: The Role of Ethical Culture and Relationships
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Defining Corporate Culture
		The Role of Corporate Culture in Ethical Decision Making
		Leaders Influence Corporate Culture
		Group Dimensions of Corporate Structure and Culture
		Variation in Employee Conduct
		Can People Control Their Actions within a Corporate Culture?
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 4: Implementing Business Ethics in a Global Economy
	Chapter 8: Developing an Effective Ethics Program
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		The Responsibility of the Corporation to Stakeholders
		The Need for Organizational Ethics Programs
		An Effective Ethics Program
		Codes of Conduct
		Ethics Officers
		Ethics Training and Communication
		Systems to Monitor and Enforce Ethical Standards
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 9: Managing and Controlling Ethics Programs
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Implementing an Ethics Program
		The Ethics Audit
		Benefits of Ethics Auditing
		The Auditing Process
		The Strategic Importance of Ethics Auditing
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 10: Globalization of Ethical Decision Making
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Global Culture, Values, and Practices
		Economic Foundations of Business Ethics
		Multinational Corporations
		Global Cooperation to Support Responsible Business
		Global Ethics Issues
		The Importance of Ethical Decision Making in Global Business
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 11: Ethical Leadership
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Defining Ethical Leadership
		Requirements for Ethical Leadership
		Benefits of Ethical Leadership
		Ethical Leadership and Organizational Culture
		Managing Ethical Business Conflicts
		Ethical Leaders Empower Employees
		Ethical Leadership Communication
		Leader-Follower Relationships
		Leadership Styles and Ethical Decisions
		The Radar Model
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
	Chapter 12: Sustainability: Ethical and Social Responsibility Dimensions
		Chapter Objectives
		Chapter Outline
		An Ethical Dilemma
		Defining Sustainability
		How Sustainability Relates to Ethical Decision Making and Social Responsibility
		Global Environmental Issues
		Environmental Legislation
		Alternative Energy Sources
		Business Response to Sustainability Issues
		Strategic Implementation of Environmental Responsibility
		Summary
		Important Terms for Review
		Resolving Ethical Business Challenges
		Check Your EQ
Part 5: Cases
	Case 1: The Volkswagen Scandal: An Admission to Emission Fraud
	Case 2: Uber Hits a Bump in the Road
	Case 3: Wells Fargo: The Stage Coach Went Out of Control
	Case 4: POM Wonderful: Crazy Healthy!
	Case 5: Monsanto: A Growing Controversy
	Case 6: Starbucks Venti Social Responsibility and Brand Strategy
	Case 7: Walmart Juggles Risks and Rewards
	Case 8: New Belgium Brewing: Crafting a Fresh Social Responsibility and Sustainability Initiative
	Case 9: The NCAA Has Many Balls in the Air
	Case 10: Google: The Drive to Balance Privacy with Profit
	Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction
	Case 12: Lululemon: Turning Lemons into Lemonade
	Case 13: Insider Trading at the Galleon Group
	Case 14: Whole Foods: 365 Degrees of Commitment to Stakeholders
	Case 15: Apple Maintains Strong Ethical Roots
	Case 16: PepsiCo: Poised to Deal with the "Next Generation"
	Case 17: Fraud in Dixon, Illinois: All the Queen's Horses Could Not Save Her
	Case 18: Herbalife Reborn
	Case 19: CVS: "Fired Up" about Social Responsibility
	Case 20: Enron: Not Accounting for the Future
Endnotes
Index