Bring your own devices (BYOD) survival guide

 Content: The BYOD Revolution What\'s in It for the Organization?  So, What Can Go Wrong?  Mobile Device Management  Consumerization of IT  Business as Usual  Making a Financial Case for BYOD  Supporting BYOD  Cost-Benefit Analysis  Break-Even Analysis  Estimating ROI for an IT Project  Earned-Value Management  Rapid Economic Justification  Value Measuring Methodology    Step 1: Develop a Decision Framework    Task 1-Identify and Define Value Structure    Task 2-Identify and Define Risk Structure    Task 3-Identify and Define Cost Structure    Task 4-Begin Documentation    Step 2: Alternative Analysis-Estimate Value, Costs, and Risk    Task 1-Identify and Define Alternatives    Task 2-Estimate Value and Cost    Task 3-Conduct Risk Analysis    Task 4-Ongoing Documentation    Step 3: Pull Together the Information    Task 1-Aggregate the Cost Estimate    Task 2-Calculate the Return on Investment    Task 3-Calculate the Value Score   Task 4-Calculate the Risk Scores   Task 5-Compare Value, Cost, and Risk   Step 4: Communicate and Document   Task 1-Communicate Value to Customers and Stakeholders   Task 2-Prepare Budget Justification Documents   Task 3-Satisfy Ad Hoc Reporting Requirements   Task 4-Use Lessons Learned to Improve Processes   Uncertainty Analysis   Sensitivity Analysis Glossary Reference  Integrating BYOD into Performance Measurement and Management Systems Why Measure? Understanding Performance Management   Define Organizational Vision, Mission, and Strategy   Develop Performance Objectives, Measures, and Goals   Give Measures Time to Evolve Attributes of Successful Performance Measurement Systems Developing Benchmarks   Plan   Collect   Analyze   Adapt Using Balanced Scorecard to Measure BYOD Effectiveness Representative IT Balanced Scorecard Value Metrics Keeping Track of What\'s Going On Validation and Verification References  Assessment and Mitigation of Risks in a BYOD Environment Initiating the Risk Assessment A Typical Organization\'s Computer System System Architecture System Operational Authority/Ownership Threats to A Typical Organization\'s Assets Current Security Measures COG Contingency Planning Divisional Contingency Planning Protection against Network-Related Threats Vulnerabilities Reported by the Risk Assessment Team Recommendations for Mitigating the Identified Vulnerabilities Summary Reference  Guidelines for Managing and Securing Mobile Devices in the Enterprise Mobile Device Overview High-Level Threats and Vulnerabilities Use of Untrusted Mobile Devices and Networks Use of Applications Created by Unknown Parties Interaction with Other Systems Use of Untrusted Content Use of Location Services Technologies for Mobile Device Management   Components and Architectures Capabilities   General Policy   Data Communication and Storage   User and Device Authentication   Applications Security for the Enterprise Mobile Device Solution Life Cycle   Initiation   Development   Implementation   Operations and Maintenance   Disposal Case Study  Cloud Best Practices Selecting a Cloud Service CSP and End-User Agreements   Terms of Service Agreements   Non-Disclosure Agreements   Service Level Agreements   Terms and Definitions   Measuring SLA Performance   SLA Enforcement Mechanisms CSP, Organization, and Integrator Roles and Responsibilities   Contracting with Integrators   Clearly Defined Roles and Responsibilities Standards Security   Continuous Monitoring   Incident Response   Key Escrow   Forensics   Audit Logs   Privacy Impact Assessments (PIA)   Data Location   Breach Response Reference  Configuration Management in a BYOD Environment CM and Process Improvement Measurement and Metrics Benefits of BYOD CM CM Components Configuration Identification Configuration Change Control Configuration Status Accounting Configuration Auditing Implementing CM in the Organization Manage the Risks of CM Configuration Management and Data Management   Document Identification   Data Status Level Management   Data and Product Configuration Relationships   Data Version Control   Digital Data Transmittal   Data Access Control  Content Management, Mobile, and Otherwise Content Management System (CMS) Document Management Systems/Electronic Document Management Systems (DMS/EDMS) Records Management Systems (RMS)   Reliability   Authenticity   Integrity   Usability   What Are the Records Management Risks Associated with Websites? Digital Asset Management (DAM) Mobile Device Management and Mobile Content Management (MDM/MCM)  Integrating BYOD into Resource Management Data Management Roles   Data Sponsor   Data Steward   Data Administration   Database Administration   System Administration and System Support Data Management Responsibilities   Development and Management Requirements   Identification and Enforcement Standards, Design, and Implementation   Data and Mapping Standards   Quality Control, Data Integrity, and Backup/Recovery   Data Sharing   Change Management and Impact Analysis   Connectivity   Input and Update   Security   Metadata   Training Guidelines   Guideline 1   Guideline 2   Guideline 3   Guideline 4   Guideline 5   Guideline 6   Guideline 7   Guideline 8   Guideline 9   Guideline 10   Guideline 11   Guideline 12   Guideline 13   Guideline 14   Guideline 15   Guideline 16   Guideline 17 Glossary of Data Management Terms  BYOD Means Social Networking   Tools That Provide Networking Capabilities   Wikis in Action   Meaning-Based Computing   Semantic Web   Virtual Worlds   Knowledge Management Tools   Mashups   References Quick Start 1: Software-Based Authentication   Procedures/Issues/Policies   Bibliography Quick Start 2: BYOD: Making It Work for Your Firm   Procedures/Issues/Policies   Bibliography Quick Start 3: Software Selection from Multiple Packages   Procedures/Issues/Policies   Bibliography Quick Start 4: The Make-Buy Decision   Procedures/Issues/Policies   Bibliography Quick Start 5: Balanced Scorecard Metrics Quick Start 6: Common BYOD Mistakes   Procedures/Issues/Policies   Bibliography Quick Start 7: BYOD Corporate Policy   Procedures/Issues/Policies   Bibliography Quick Start 8: Mobile Device Management Functionality Guide   Procedures/Issues/Policies   Bibliography Quick Start 9: Legal Issues with BYOD   Procedures/Issues/Policies   The Fixes: How to Inoculate Your Company against Potential Legal Trouble   Bibliography Quick Start 10: Managing Online Content Checklist   Procedures/Issues/Policies   General   Content Management Issues Bibliography Quick Start 11: Selecting a Content Management System Checklist   Procedures/Issues/Policies   Before You Start   Determining Project Goals and Targets   Determining and Documenting Business Requirements   Producing Documentation   Evaluating and Selecting a CMS Bibliography Quick Start 12: BYOD Lessons Learned   Procedures/Issues/Policies   Each Unique   Survey...Survey...Survey   Clarity   Each and Every Platform Should Be IT\'s BFF   The App Store Problem   Virtualization: Might It Be a Temporary Savior? Bibliography Quick Start 13: BYOD Risks   Procedures/Issues/Policies   Bibliography Quick Start 14: Getting Started with BYOD   Procedures/Issues/Policies   Bibliography Quick Start 15: BYOD Security Tips   Procedures/Issues/Policies   Bibliography Quick Start 16: Cloud Migration Tips   Procedures/Issues/Policies   Bibliography Quick Start 17: Hitching Your Network to BYOD   Procedures/Issues/Policies   Bibliography Appendix A: Security Glossary Appendix B: Employee Mobile Device Agreement Appendix C: Mobile Device Security Checklist Appendix D: Security Configuration Recommendations for Apple iOS 5 Devices Appendix E: Traditional IT Metrics Reference Appendix F: Cloud Procurement Questions Appendix G: Computer Use Policy Acknowledgment Appendix H: Benchmarking Data Collection Methods Appendix I: Wireless Device Agreement Appendix J: Mobile Device Management Vendors Appendix K: Best Practices Security Checklist Index
 Abstract:             \'\'This book explains and then helps readers live with the psycho-techno phenomenon that is bring your own technology (BYOT). Readers will learn how to understand these new end-users and their demands, as well as the strategic and tactical ramifications of these demands. Next, it covers the broad range of technical considerations such as selection, connectivity, training, support, and security. The text includes best practices and case studies of well-known companies, including IBM, Ford, and CarFax\'\'