Best Technology Practices In Higher Education

Contents......Page 6
Figures......Page 12
Tables......Page 14
Dedication......Page 16
Foreword......Page 18
Introduction......Page 20
PART 1: BEST PRACTICES IN TEACHING AND COURSE DELIVERY......Page 24
Introduction......Page 26
Best Technology Practices Project......Page 27
Abilities and Skills......Page 29
Portfolio Integration......Page 30
Problems and Issues......Page 31
Evaluating Success and Assessing Outcomes......Page 32
Assessing Outcomes......Page 34
References......Page 37
CHAPTER 2 Secure, Scalable Proctored Testing for Online Students......Page 40
Using Technology to Decrease Errors and Increase Efficiency and Efficacy......Page 42
How FSU\'s Online Students Locate and Get Approval for Proctors......Page 43
Implementation and Update......Page 45
ACS Course Delivery System......Page 48
Project Team......Page 55
Project Impact......Page 56
What Would We Do Differently if We Were Starting Over?......Page 59
Project Evaluation......Page 60
Lessons Learned and Advice to Other Institutions......Page 61
Introduction......Page 64
Commercial Video Delivery Solutions......Page 66
Quality of Service: Problems and Approaches......Page 67
End-to-End Solution......Page 68
Performance Analysis......Page 71
References......Page 73
CHAPTER 5 Professors at Charleston Southern University Get a Lesson of Their Own—In the Latest Computer Software......Page 76
Introduction......Page 84
Core Connectivity Needs of All Stakeholders for Online Support and Self-Efficacy......Page 87
Environmental Online Support Needs......Page 88
Unique Support Needs by Web Faculty for Online Support......Page 89
Unique Support Needs by Web Students for Distance Education......Page 91
Assessment of the Outward Design System for Online Support......Page 93
Future Directions......Page 95
References......Page 97
Introduction......Page 100
Background......Page 101
E-Education Framework......Page 103
Endnotes......Page 110
References......Page 111
PART 2: BEST PRACTICES IN ADMINISTRATIVE OPERATIONS......Page 114
The Quick Requisition......Page 116
Quick Requisition Application Structure......Page 118
How Quick Requisition Works......Page 119
Conclusion......Page 122
CHAPTER 9 The Paperless Financial Aid Office......Page 124
Scope......Page 125
Project Team......Page 127
Who Benefited and How?......Page 128
Technical Architecture......Page 132
CHAPTER 10 Online Registration......Page 136
Impact on the Registration Staff......Page 139
Advisement Community......Page 140
CHAPTER 11 E-Relationships: Enriching Communication with Prospective Students......Page 142
A Context for Change......Page 156
Institutional Issues......Page 157
Stakeholders......Page 158
Resource Limitations......Page 159
The Structure and Scope of Data Warehouses in Higher Education......Page 160
Data Warehousing......Page 162
Institutional Support for Data Management......Page 165
References......Page 166
PART 3: TECHNICAL OR INTEGRATIVE BEST PRACTICES......Page 168
CHAPTER 13 Integrating Learning and Transactional Systems......Page 170
Where Do We Start?......Page 172
The Plan......Page 174
Organizational Climate and Business Practices......Page 175
Results......Page 177
Introduction......Page 180
Implementation of the VoIP Voice/Voice-Mail Systems and Upgrade to Westminster\'s Data Systems......Page 181
Legacy Phone System, Cabling, and Analog Lines......Page 182
Conclusion......Page 183
Overview......Page 186
Elizabeth Huth Coates Library......Page 187
Instructional Media Services (IMS)......Page 188
TigerCard Office......Page 189
Initiatives......Page 190
Conclusion......Page 196
PART 4: FUTURE BEST PRACTICES......Page 198
Introduction......Page 200
Limitations of Existing Monitoring Techniques......Page 201
Migrating Web Resources......Page 202
An Overview of the Resource Locator Service......Page 203
Extending the Resource Locator Service to Monitor Web Resource Usage......Page 206
Accessing WebRUM\'s Information......Page 208
Applications of WebRUM......Page 210
Issues and Further Work......Page 212
References......Page 213
2010 Internet Requirements......Page 216
Extrapolating Technology Trends to a Vision......Page 217
Drivers to Achieve the Vision......Page 218
2010 Internet Vision......Page 219
Conclusion......Page 223
A Needs Assessment......Page 224
The Magnitude......Page 225
The Silver Bullet......Page 227
The One-Room Schoolhouse Revisited......Page 228
Feasibility and Challenges......Page 229
Conclusion......Page 230
About the University......Page 231
EDUCAUSE Awards for Excellence in Campus Networking......Page 232
EDUCAUSE Award for Systemic Progress in Teaching and Learning......Page 233
References......Page 234
Conclusion......Page 236
About the Contributors and Project Leaders......Page 238
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