Basic Concepts of Health Care Human Resource Management

Cover
Basic Concepts of Health Care Human Resource Management
Copyright
Contents
Preface
About the Author
Acknowledgments
PART I Introduction
	Chapter 1 What Is Human Resource Management?
		Learning Objectives
		Did You Know That?
		Introduction
		Major Milestones of HRM
		Role of HR Departments in the Health Industry
		Text Organization
		Conclusion
		Vocabulary
		References
		Student Activities
	Chapter 2 Human Resources-Related Law
		Learning Objectives
		Did You Know That?
		Introduction
		Basic Concepts of Healthcare Law
		HR-Related Law
		Workplace Bullying
		Workplace Violence
		Active Shooter Situation
		Employee Assistance Programs
		Conclusion
		Vocabulary
		References
		Notes
		Student Activities
PART II Staffing the Organization
	Chapter 3 Designing Jobs
		Learning Objectives
		Did You Know That?
		Introduction
		Workflow Analysis of an Organization (Inputs, Activity, Outputs)
		AHRQ Workflow Diagram Tool
		Job Analysis
		Job Design
		Job Redesign
		Conclusion
		Vocabulary
		References
		Student Activities
	Chapter 4 Recruiting, Selecting, and Hiring a Healthcare Workforce
		Learning Objectives
		Did You Know That?
		Introduction
		Validity and Reliability of the Employment Process
		Legal Ramifications of the Selection Process
		Indirect Versus Direct External Recruitment Methods
		Successful Recruiters
		Recruitment Evaluations: Source Yield Ratios
		Employee Selection Process
		Interviewing Candidates
		Characteristics of Good Interviewers
		Hiring Diverse Employees
		Uniform Guidelines on Employee Selection Procedures
		Disparate Treatment and Disparate Impact
		Bona Fide Occupational Qualification
		Different Types of Cultural Training
		Conclusion
		Vocabulary
		References
		Student Activities
PART III Training and Developing the Organization
	Chapter 5 Careers in the Health Industry
		Learning Objectives
		Did You Know That?
		Introduction
		Physician Education
		Types of Nurses
		Other Independent Healthcare Professionals
		Allied Health Professionals
		Conclusion
		Vocabulary
		References
		Student Activities
	Chapter 6 Employee Benefits
		Learning Objectives
		Did You Know That?
		Introduction
		Social Security Act and Amendments
		Unemployment Insurance
		Workers’ Compensation
		Family and Medical Leave
		Employee Optional Benefit Plans
		The Affordable Care Act
		Types of Health Insurance Plans
		Life Insurance
		Retirement Plans
		Other Benefits
		Childcare and Eldercare
		Education Reimbursement
		Flexible Work Schedules
		Selecting Employee Benefits
		Cafeteria Plans
		Part-Time Employees
		Conclusion
		Vocabulary
		References
		Student Activities
	Chapter 7 Developing and Retaining Healthcare Employees
		Learning Objectives
		Did You Know That?
		Introduction
		How to Motivate Employees
		Intrinsic Motivations
		Training and Professional Development Programs
		Planning the Training and Professional Development Programs
		Types of Training Methods
		Decision Model for Healthcare Dilemmas
		Conclusion
		Vocabulary
		References
		Student Activities
PART IV Employee Relations
	Chapter 8 Labor Unions and Health Care
		Learning Objectives
		Did You Know That?
		Introduction
		History of U.S. Unions
		How Unions Organize
		Negotiating with Unions
		Federal Mediation and Conciliation Service
		Individual Grievance Process
		History of Unions and the Healthcare Industry
		History of Nurses and Unions
		Physicians’ Unions
		Allied Health Professionals’ Unions
		Conclusion
		Vocabulary
		References
		Student Activities
	Chapter 9 Terminating Healthcare Employees
		Learning Objectives
		Did You Know That?
		Introduction
		Types of Employee Separations
		Employment at Will
		Employment-At-Will Exceptions
		Due Process Methods
		Employee Discipline
		Involuntary Termination of an Employee
		Importance of the Employee Handbook
		A Checklist for Terminating Employees
		Conclusion
		Vocabulary
		References
		Student Activities
PART V Long-Term Planning in HR
	Chapter 10 Trends in Healthcare Human Resource Management
		Learning Objectives
		Did You Know That?
		Introduction
		Opioid Epidemic
		Healthcare Globalization
		Technology Trends
		Technology Impact on HR Employee Services
		Managing Virtual Workers
		Role of HR in a Merger–Acquisition Activity
		Managing an Intergenerational Workforce
		Conclusion
		Vocabulary
		References
		Student Activities
	Chapter 11 Strategic Human Resource Management
		Learning Objectives
		Did You Know That?
		Introduction
		Development of Mission and Vision Statements
		Development of Performance Objectives
		Macroenvironment Analysis
		Industry Environment or Porter’s Five Forces Analysis
		SWOT Analysis
		Strategy Execution
		Strategy Evaluation
		A Strategic Tool: Healthcare Workforce Planning
		Conclusion
		Vocabulary
		References
		Student Activities
Index