Annual Report on the OECD Guidelines for Multinational Enterprises 2013 : Responsible Business Conduct in Action.

Foreword
 Table of contents
 Acronyms and abbreviations
 Executive summary
 Achievements and looking forward
 Innovations in NCPs institutional arrangements
 Communication and promotion of the Guidelines
 Specific instances: An increasingly challenging task for NCPs
 Proactive agenda
 Outreach and supporting activities
 Priorities for the next implementation cycle
 a) Better communicating expectations on the Guidelines
 b) Enhancing functional equivalence
 c) Proactive agenda
 d) Intensifying outreach
 Notes
 Chapter 1. The activities of National Contact Points. NCP organisation: Increased involvement of government officials, experts and stakeholdersStructure, innovations and reforms ahead
 Figure 1.1. NCP Structure
 Focus: New and reformed NCPs
 Box 1.1. The reform of the Danish NCP: Mediation and Complaints-Handling Institution for RBC
 Advisory bodies: The new multi-stakeholder board in Switzerland
 Figure 1.2. Does the NCP have an advisory body?
 Oversight bodies: Australian and Chilean innovations
 Box 1.2. Switzerland multi-stakeholder advisory board
 Figure 1.3. Does the NCP have an oversight body?
 Reporting within governments. Figure 1.4. Does the NCP report with the government?Information and promotion activities: New tools and increased co-operative efforts
 Box 1.3. The first year of Colombia\'s NCP
 The Guidelines translated in 25 languages
 Promotional plans and new tools --
selected examples
 Box 1.4. Morocco\'s NCP action plan for 2013: Focus on promotion
 Selected events organised by NCPs and national stakeholders5
 Raising awareness through the embassies --
selected examples
 Surveys and data collection
 Focus: Co-operation at national and international level. Box 1.5. International Expert Workshop \"Business Impacts and Non-Judicial Access to Remedy: Emerging Global Experience\" Toronto, 29-30 April 2013Box 1.6. International Workshop \"The OECD Guidelines for responsible business conduct: Building Multilateral Co-operation with the OECD NCP Brazil\", Brasilia, 28 January 2013
 Box 1.7. Workshop for National Contact Points \"Mediation and informal problem solving\", Salzburg, 23-25 September 2012
 Investment promotion, export credit and investment guarantee agencies
 Specific instances: Concluded and new. More NCPs developed procedures to handle specific instancesOverview of specific instances in the reporting period
 Outcomes of concluded specific instances
 New specific instances
 Figure 1.5. Source of new specific instances
 Figure 1.6. Location of new specific instances
 Figure 1.7. Industry sectors concerned by new specific instances
 Figure 1.8. Guidelines chapters --
citations in new specific instances
 Co-operation among NCPs
 Notes
 Annex 1.A1. Statement on the Rana Plaza tragedy
 Annex 1.A2. NCP structures and advisory/oversight bodies.