Agile Transformation: Structures, Processes and Mindsets for the Digital Age

Cover
Contents
01 A new operating system for a new operating environment
	Why this book, and why now?
	The new operating environment
	References
02 The agile business
	Defining the agile business
	Scaling agile principles
	The key shifts from linear thinking
	Principles of agile business
	The impact of rising customer expectation
	The ‘platformization’ of capability
	Systems thinking for business
	Genuine (and pretend) customer-centricity
	References
03 A new agile operating system for business
	The key technology dynamics in companies
	Small teams can drive big change
	Moving away from strict hierarchies
	Changing innovation horizons
	The real challenge with transformation
	The problem with corporate innovation
	Beyond innovation: the need to constantly renew
	The ambidextrous organization
	Shaping demand and fulfilling demand
	From scalable efficiency to scalable learning
	Explore, execute, extend and exploit
	A structure for continuous innovation
	The dual operating system
	Building a service-oriented architecture
	The post-digital organization
	References
04 Changing change management
	The messy middle of transformation
	The shift away from big-bang, linear change management
	Agile change management
	Agile transformation: the shift towards a ‘think big, start small, scale fast’ approach to change
	References
05 Think big
	The key elements of ‘think big’
	Visioning – setting a compelling direction for change
	Mapping your operating business contexts
	Foundational enablers for change
	References
06 Start small
	Why start small?
	Achieving ambidexterity
	Defining a new way of working
	The challenges and tensions
	References
07 Scale fast
	Applying agile principles at scale
	Momentum for change (1): foundations and flywheels
	Momentum for change (2): culture and learning
	Momentum for change (3): data and decision-making
	References
08 Reinventing the organization
	Designing your new agile operating system
Index