Agile change management : a practical framework for successful change planning and implementation

Cover
Contents
1 Concept
	Explaining agile change management
	Five concepts of agile change management
	Conclusion
2 Roadmap
	Introduction
	Part 1: Developing a roadmap
	Considerations for use
	Using the roadmap
	Part 2: Applying the roadmap to your change
	Iteration 1
	Iteration 2 and subsequent iterations
3 Business need
	Introduction
	What is business need?
	Assigning information to type
	Bringing the elements of business need together
	Capturing and prioritizing business need
	Aligning business need to the roadmap
	Developing your business understanding
	Understanding who to involve
	Identifying requirements
	Conclusion
4 Relationship building
	Introduction
	Understand yourself before understanding others
	Personal awareness
	Personal leadership
	Building relationships with others
	Identifying potential relationships
	Steps in building relationships
	Conclusion
5 Environment
	Introduction
	Environment and its links to organizational culture
	Criteria for an effective environment
	Establishing our environment
	Environment needs to provide reassurance
	Environment needs to provide encouragement
	Environment needs to provide motivation
	Building a sustaining environment
	Conclusion
6 Coaching for Change
	Introduction
	Understanding behavioural change
	Practical application of coping techniques
	Interest
	Positivity
	Participation
	Creating resilience
	Creating enjoyment
	Conclusion
Appendix 1 Change roles
Appendix 2 Change management documents
Appendix 3 Communication activities
Further reading
Index