Agency-based program evaluation: lessons from practice

Introduction: The Purpose of This BookCh 1.  Making the Case for Program EvaluationCh 2.  Steps in Program EvaluationCh 3.  Ethics and Program Evaluation: Applying a Code of Ethics to Field-Based ResearchCh 4.  Ethical Challenges for Evaluators in an Agency Setting: Making Good ChoicesCh 5.  Agencies and Academics:  The Social and Political Context of Program EvaluationCh 6.  Cultural Competency and Program EvaluationCh 7.  Program Definition: Using Program Logic Models to Develop a Common VisionCh 8.  Program Description:  Evaluation Designs Using Available InformationCh 9.  Evaluation Design:  Options for Supporting the Use of InformationCh 10. Evaluation Design:  Group Designs and MethodsCh 11. Evaluation Design:  Qualitative Designs and ApplicationsCh 12. Consumer SatisfactionCh 13. Dissemination: Spreading the NewsAbout the Authors