Advances in Tourism, Technology and Smart Systems: Proceedings of ICOTTS 2019

Front Matter ....Pages i-xviii
Front Matter ....Pages 1-1
 Naturalistic analysis of tourist pedestrians’ spatial cognition  (Andreas Gregoriades, Loukas Dimitriou)....Pages 3-13
 Extracting Feeling From Food Colour  (Vicente Casales-Garcia, Lledó Museros, Ismael Sanz, Zoe Falomir, Luis Gonzalez-Abril)....Pages 15-24
 Social Media Influence: A Comprehensive Review in General and in Tourism Domain  (Marlon Santiago Viñán-Ludeña, Luis M. de Campos, Luis-Roberto Jacome-Galarza, Javier Sinche-Freire)....Pages 25-35
 Using Data Analytics to understand visitors online search interests: the case of Côa Museum  (Aida Carvalho, Arlindo Santos, Carlos R. Cunha)....Pages 37-46
 Cultural Tourism: using Google Arts & Culture platform to promote a small city in the North of Portugal  (Sara Pascoal, Laura Tallone, Marco Furtado)....Pages 47-56
 Smart Experiences in Tourism  (Noelia Araújo Vila, Diego R. Toubes, Jose Antonio Fraiz Brea)....Pages 57-65
 An Importance-Performance Matrix Analysis of the Factors Influencing US Tourists to Use Airbnb  (Alicia Palmer, Suzanne Amaro, Luisa Andreu)....Pages 67-76
 Most Important Contents in Travel Blogs: A Perspective from Brazilian Tourists  (Josmar Andrade, Marcelo Fukuyama Sobata)....Pages 77-91
 Virtual Accessibility on Digital Business Websites and Tourist Distribution  (Agostinho Sousa Pinto, Eusébio Costa, Isabel Borges, Fátima Silva, António Abreu)....Pages 93-103
 Infoaccessibility on the Websites of Inbound Markets of Portugal Destination  (Isabel Borges, Fátima Silva, Eusébio Costa, Agostinho Sousa Pinto, António Abreu)....Pages 105-117
 The Feedback Channels in a DMO: Case Study in Porto and North Tourism Association  (Dália Liberato, Bárbara Carvalho, Pedro Liberato)....Pages 119-130
 Innovative Destination Branding: “Porto.”  (Teresa Dieguez, Oscarina Conceição)....Pages 131-140
 Web Accessibility in the Tourism Sector: An Analysis of the Most Used Websites in Portugal  (Maria José Angélico Gonçalves, Ana Paula Camarinha, António José Abreu, Sandrina Teixeira, Amélia Ferreira da Silva)....Pages 141-150
 Construction of a Specific Glossary in Spanish of Tourism on the Moodle Platform: A Challenge and a Temptation for Students due to the Danger of Plagiarism  (Maria Ivone Osório Cardoso)....Pages 151-160
 The Implications of Digital Marketing and e-Commerce in the Tourism Sector Growth  (Sandro Carvalho, João Vidal Carvalho)....Pages 161-170
Front Matter ....Pages 171-171
 CRM as a Key Element in Online Commercialization: Analysis of Tourism Search and Metasearch Engines  (Trinidad Domínguez Vila, Elisa Alén González)....Pages 173-188
 Moving Toward Audio-Visual Narrative and Communication-Making Skills on Adults Education  (Maria João Castro, Paula Peres)....Pages 189-198
 The Video Guides at the Musei Civici in Rome: An Example of Technological Innovation in Touristic Cultural Heritage Experiences  (Adele Magnelli, Davide Pantile, Roberta Falcone, Valeria Pizziol)....Pages 199-209
 Forecasting and Estimation of Medical Tourism Demand in India  (Manoj Ahire, Paula Odete Fernandes, João Paulo Teixeiral)....Pages 211-222
 Administrative Management and Quality of Service: A Diagnosis in the MiPymes of the Hotel Sector of the Salinas Canton  (Emanuel Bohórquez, Maritza Pérez, William Caiche, Arturo Benavides)....Pages 223-230
 Discovering Tourist Attractions of Cities Using Flickr and OpenStreetMap Data  (Farzad Vaziri, Mirco Nanni, Stan Matwin, Dino Pedreschi)....Pages 231-241
 Mobile Tourist Recommendation System for Metro do Porto  (Susana Martins, Milena Carvalho, Juliana Rodrigues)....Pages 243-252
 The Workforce of the Future - Projects and Initiatives to Overcome the Challenges Enacted by the Digital Transformation  (Anabela Mesquita, Adriana Oliveira, Arminda Sequeira, Luciana Oliveira, Paulino Silva)....Pages 253-262
 Spatial and Temporal Concentration of Tourism Supply and Demand in Northern Portugal. Application of the Herfindahl-Hirschman Index  (Paula Odete Fernandes, Alcina Maria Nunes, Cláudia Miranda Veloso, Eleonora Santos, Fernanda A. Ferreira, Manuel José Fonseca)....Pages 263-273
 Knowledge Creation and Transfer in Tourism Innovation Networks  (Filipa Brandão, Carlos Costa, Zélia Breda, Rui Costa)....Pages 275-287
 Price-Setting Hotel Competition Under Uncertain Demand  (Fernanda A. Ferreira, Flávio Ferreira)....Pages 289-295
 Organizational Model for Public Sector Auditing Bearingin Mind Time Factor  (Tatiana Antipova)....Pages 297-305
 Machine Learning for Prediction of Business Company Failure in Hospitality Sector  (José Henrique Brito, José Manuel Pereira, Amélia Ferreira da Silva, Maria José Angélico, António Abreu, Sandrina Teixeira)....Pages 307-317
Front Matter ....Pages 319-319
 The Paradoxes in Development of Silk Way Tourism Product and Overcome of Them  (Mukhambetov Temirkhan)....Pages 321-333
 Women in Tourism Entrepreneurship in South Africa: Is it a Man’s World?  (Athenkosi Ntanjana, Jacqueline Mangwane)....Pages 335-344
 Promoting Firms’ Sustainability in Tourism Planning Through Employment  (Eleonora Santos)....Pages 345-355
 Differences in the Behavior of Tourist Expenditure According to the Sports Category of the Event: Evidence for a Master and Absolute Championship  (Jesyca Salgado Barandela, Patricio Sánchez Fernández, Ángel Barajas Alonso)....Pages 357-367
 Implementing Responsible Tourism Management Practices Without Support: A South African Case Study  (S. Nanabhay, H. van der Watt, N. Tshipala, T. Madzunye, F. Sumbana, E. Oseifuah)....Pages 369-381
 Do Cultural Tourism Firms Perform Better Than Their Rivals?  (Eleonora Santos)....Pages 383-393
 The Factors Deciding about the Popularity of Kayaking Tourism on Industrial Areas  (Jaroslaw Cholewa)....Pages 395-404
 Health Perception, Travel Concerns, and Senior Tourist Satisfaction  (Teresa Medeiros, Osvaldo Silva, Sheila Furtado, Ana Moniz, Virgílio Vieira, Licínio Tomás)....Pages 405-414
 The Effects of Senior Tourists’ Characteristics on Travel Motivation  (Ana Isabel Moniz, Teresa Medeiros, Osvaldo Silva, Joaquim Ferreira)....Pages 415-425
 Tourists’ Characteristics, Travel Motivation and Satisfaction  (Osvaldo Silva, Teresa Medeiros, Ana Isabel Moniz, Licínio Tomás, Sheila Furtado, Joaquim Ferreira)....Pages 427-436
 Strategic Direction and Customer Satisfaction: Case of the Tourist Transport Company Liberpesa S.A.  (Emanuel Bohórquez, Maritza Pérez, Humberto Peña, Andrés Padilla)....Pages 437-446
 Effects of Experience on Valuing a Tourist Event: A Theoretical Review and Propositions  (Ana Pinto de Lima, Jorge Pacheco, Pedro Silva)....Pages 447-458
 Dark Tourism Roadmap Proposal Using New Technologies: The Portuguese Chapels of Bones Example  (Maria Inês Ribeiro Basílio de Pinho, Isabel Maria Ribeiro Tavares de Pinho)....Pages 459-475
 Shopping Tourism: A Destination Management Perspective  (Rui Silva, Zélia Breda, Filipa Brandão, Rui Costa, Carlos Costa)....Pages 477-487
 Ecocultural Heritage, Tourism, Resilience and Landscapes Dynamics in Border Mountains of the Iberia Central Range  (Gonçalo José Poeta Fernandes)....Pages 489-504
 Literary Tourism: A Cultural Trip?  (Ana Ferreira, Elisa Alén, Pedro Liberato, Dália Liberato)....Pages 505-515
 Culinary Tourism and Food Trends  (Pedro Liberato, Teresa Mendes, Dália Liberato)....Pages 517-526
 Social Tourism Development and the Population Ageing: Case Study in Portugal and Spain  (Maria Carlos Lopes, Dália Liberato, Elisa Alén, Pedro Liberato)....Pages 527-536
 The Role of Events and Music Festivals in Urban Tourism: Case Study  (Dália Liberato, Elga Costa, Pedro Liberato, Joaquim Ribeiro)....Pages 537-549
 Local Accommodation in Portugal Provided by Autonomus Housing Unit. The Dichotomous Issue: Relevance to Tourism Development vs. Protect the Rights of Subjective Condomins  (Olímpio Castilho, Iva Carla Vieira)....Pages 551-566
 Experiential Marketing as Leverage for Growth of Creative Tourism: A Co-creative Process  (Jéssica Ferreira, Bruno Sousa)....Pages 567-577
Front Matter ....Pages 579-579
 Wellness Tourism in South Africa: Development Opportunities  (Jacqueline Mangwane, Athenkosi Ntanjana)....Pages 581-592
 A Framework for Universally Accessible Cultural Heritage Tourism Development and Management in Botswana  (Olivia Nthoi)....Pages 593-598
 Analysis of Scientific Production- Smart Tourism Destination, Technology and Sustainability  (Célia Rafael)....Pages 599-613
 Medical Tourism in Portugal – A Potential Niche Market  (Fernanda A. Ferreira, Conceição Castro)....Pages 615-625
 Landscape as a Tourism Resource: A Case Study in the Northern Region of Portugal  (Dália Liberato, Fernanda A. Ferreira, Ana Filipa Azevedo)....Pages 627-639
 An Analysis of the Shopping Behaviour of International Tourists: The Case of Porto  (Rui Silva, Zélia Breda, Filipa Brandão, Rui Costa)....Pages 641-654
 Eurocity Chaves-Verín, Cross-border Tourism Experience in the Iberian Peninsula  (Dália Liberato, Elisa Alén, Pablo Rivera Búa, Pedro Liberato)....Pages 655-668
 Visit Motivation Influenced by Distribution Channels: The Case of Paiva Walkways  (Dália Liberato, Verónica Bernardo, Pedro Liberato, Elisa Alén)....Pages 669-680
 Differentiation and Market Loyalty: An Approach to Cultural Tourism in Northern Portugal  (Bruno Sousa, Armandina Silva, Alexandra Malheiro)....Pages 681-690
 Tourism, Culture and Creativity: The Case of the CREATOUR Project in the Alentejo/Portugal Region  (Noemi Marujo, Maria do Rosário Borges, Jaime Serra)....Pages 691-704
 The Creative Tourist Experience in the Alentejo Region: A Case Study of the CREATOUR Project in Portugal  (Noémi Marujo, Jaime Serra, Maria do Rosário Borges)....Pages 705-714