Accelerating process improvement using agile techniques

 Content: Introduction               Why Accelerate Process Improvement?             Staying Ahead of the Competition   What is Process Improvement?   What is a Process?   Process Maturity   Process Maturity Effect on Day-to-Day Operations   Process Maturity Enhancers and Barriers   Evolution of Process Improvement                  How to Accelerate Process Improvement?   Finding New Cheese   Questions, Questions, and More Questions   What You See Is Relative to Where You're Standing   Selecting the Right Model or Methodology   Keeping It Short and Simple                  Key Success Criteria       Key Success Criteria   Change Management Challenges  CMMIO Basic Training    Flavors of CMMIO   CMMIO Terminology   CMMIO Maturity Levels   CMMIO Continuous Capability Levels   CMMIO Categories   CMMIO Process Areas   CMMIO Specific Goals and Practices   CMMIO Generic Goals and Practices   SW-CMMO Mapping to CMMIO                  Implementing the CMMI(R)   Plan-Do-Study-Act (PDSA) Cycle   IDEALSM Model   Organizational Processes   Developing Processes   Organizational Process Library   Tailoring Processes   Enforcing Process Use  Accelerating Process Improvement Methodology (APIM) Introduction   Accelerating Process Improvement Methodology (APIM)                Description   Agile Programming Methodology   APIM   APIM Phases                  Pre Maturity Phase: Step 1-Launch   Process Improvement Goals   Executive Management Buy-in   Resources and Budget   Initial Master Schedule   Authorization and Approvals   Executive Steering Committee   Process Team Generation   Kick-off Meetings   Marketing Process Improvement                  Pre Maturity Phase: Step 2-Planning   Action Planning   Key Planning Areas   Tools for Success: Techniques, Methods, Models, and Databases   Detailing the Master Schedule   Measures for Success   Selecting Projects for Process Improvement   Team Action Plan   Organizational Kickoff Meetings   Establishing Regular Status Meetings and Reports   Process Group Team Meetings   Executive Steering Committee   Process Group Training   Organizational Training                  Maturity Phase: Step 1-Awareness   Mini-Assessment Methodology   Mini-Assessment Team Composition   Mini-Assessment Scope   Mini-Assessment Process                  Maturity Phase: Step 2-Triage   Triage for Prioritization   Learning from Mistakes   Keeping it Agile   Triage Process Group Meeting   Managing Actions                  Maturity Phase: Step 3-Resolution   Process Action Teams (PAT)   Resolution How-To's   Monitoring PATs                  Maturity Phase: Step 4-Training   Training Methods   Training Conduct   Standard Contents for Training Sessions   Training Survey/Evaluation   Use Training To Gain Buy-In                  Maturity Phase: Step 5-Deployment   Process Piloting   Evaluating the Process Effectiveness   Process Group Mentoring Piloted Processes                  Maturity Phase: Step 6-Trial   Putting Processes on Trial   Evaluating Effectiveness   Final Approvals   Deploy Processes   Formal Appraisal or Not   Lessons Learned                  Post Maturity Phase: Step 1-Assess   Some Formal Assessment Methods   Assessment Preparations                  Post Maturity Phase: Step 2-Improve   Keeping the Momentum Going   Changing Over Time   Auditing for Process Adherence   Training Assessment                  APIM Checklist                  Implementing APIM   The People Side of Process Improvement   Process Improvement Effort Staffing   Executive Management   All Organization Stakeholder                  Organizational Change   Process Improvement is Like Cat Herding   The Science of Organizational Change   Tools and Strategies to Effecting Organizational Change   Planning and Managing Change                  Bottom Line   Slow and Easy versus Accelerated Process Improvement   Lessons Learned   Keys to Remember   Bottom Line                  Accelerating Process Improvement Methodology Toolkit   Appendix A       Work Breakdown Structure   Appendix B       Wideband Delphi Estimating Method Typical Procedures   Appendix C       Schedule Checklist           Appendix D       Budget Checklist              Appendix E       Initial Executive Management Kickoff Meeting Agenda          Appendix F        Initial Executive Management Kickoff Meeting Minutes         Appendix G       The Goose Story               Appendix H       Overall Process Improvement Action Plan               Appendix I         Major Activity (PAT) Action Plan     Appendix J        Process Template             Appendix K       CMMIO Process Stop Light Charts             Appendix L        Process Group Meeting Agenda     Appendix M       Process Group Meeting Minutes    Appendix N       Executive Steering Committee Review Meeting Agenda        Appendix O       Executive Steering Committee Review Meeting Minutes       Appendix P       Process Notebook Excerpt            Appendix Q       Audit Schedule     Appendix R       Audit Plan            Appendix S       Audit Checklist     Appendix T        Audit Report         Appendix U       Gap Analysis Checklist     Appendix V       Sample Criteria Grids        Appendix W      APIM Checklist     Appendix X        Acronyms            Appendix Y       Glossary of Key Terms      Appendix Z        Useful Web Sites