A Framework to Support Small Firms in Developing Countries Navigate crises

Contents
Foreword
Executive summary
Introduction
	Purpose
	Scope and methodology
	How to use this framework
Chapter 1: The threat of shocks on small firms
	The three types of shocks
	What makes small firms in developing countries more vulnerable
	The importance of supporting small firms overcome shocks
Chapter 2: Supporting small firms in times of crisis
	Objective A: Improving financial stability and liquidity
	Objective B: Supporting operational continuity and adaptation
	Objective C: Supporting employment continuity and adaptation
	Objective D: Facilitating restructuring procedures
Chapter 3: Building risk mitigation and resilience capacity
	Lever 1: Enterprise risk management awareness and capabilities
	Lever 2: Tools and systems
	Lever 3: Products and services
Chapter 4: Implementation considerations
	Understanding the crisis and defining the focus segments
	Choosing the best-fit levers and tailoring the measures
	Deploying, monitoring, and adapting measures
	Supporting special targets
Conclusion