7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing

Front Matter....Pages 1-13
Evaluation of a Self-adapting Method for Resource Classification in Folksonomies....Pages 1-12
Emerging Concepts between Software Engineering and Knowledge Management....Pages 13-24
An Ecosystem Approach to Knowledge Management....Pages 25-35
Discourse and Knowledge Matters: Can Knowledge Management Be Saved?....Pages 37-46
An Integrated Pruning Criterion for Ensemble Learning Based on Classification Accuracy and Diversity....Pages 47-58
A Process-Oriented Framework for Knowledge-Centered Support in Field Experience Management....Pages 59-67
Towards Cross-Language Sentiment Analysis through Universal Star Ratings....Pages 69-79
Organisational Knowledge Integration towards a Conceptual Framework....Pages 81-92
Business Model Innovation in Complex Service Systems: Pioneering Approaches from the UK Defence Industry....Pages 93-103
The Role of Trust in Effective Knowledge Capture for Project Initiation....Pages 105-115
TechnoStress in the 21 st Century; Does It Still Exist and How Does It Affect Knowledge Management and Other Information Systems Initiatives....Pages 117-127
Knowledge Elicitation Using Activity Theory and Delphi Technique for Supervision of Projects....Pages 129-139
Customer Knowledge in Value Creation for Software Engineering Process....Pages 141-152
The Influence of System Interface, Training Content and It Trust on ERP Learning Utilization: A Research Proposal....Pages 153-161
Technological Tools Virtual Collaborative to Support Knowledge Management in Project Management....Pages 163-174
Promoting Knowledge Sharing and Knowledge Management in Organisations Using Innovative Tools....Pages 175-184
Knowledge Management Model Applied to a Complex System: Development of Software Factories....Pages 185-195
A New Metric to Estimate Project Development Time: Process Points....Pages 197-208
Intellectual Assets and Knowledge Engineering Method: A Contribution....Pages 209-218
The Effect of Connectivism Practices on Organizational Learning in Taiwan’s Computer Industry....Pages 219-229
The Impact of a Special Interaction of Managerial Practices and Organizational Resources on Knowledge Creation....Pages 231-242
Use of Learning Strategies of SWEBOK© Guide Proposed Knowledge Areas....Pages 243-254
Outsourcing of ‘On-Site’ User Support – A Case Study of a European Higher Education Centre....Pages 255-266
Understanding Educational Administrators’ Subjective Norms on Their Use Intention toward On-Line Learning....Pages 267-273
An Investigation of Business and Management Cluster’s Students’ Motivation of Taking Technician Certification at Vocational High Schools in Central Taiwan....Pages 275-281
Investigation into a University Electronic Portfolio System Using Activity Theory....Pages 283-294
Sequence Compulsive Incremental Updating of Knowledge in Learning Management Systems....Pages 295-306
A Service Quality Framework for Higher Education from the Perspective of Service Dominant Logic....Pages 307-317
The Use of Web 2.0 Technology for Business Process....Pages 319-331
Applying Social Networks Analysis Methods to Discover Key Users in an Interest-Oriented Virtual Community....Pages 333-344
The Framework of Web 3.0-Based Enterprise Knowledge Management System....Pages 345-351
Customer Knowledge Management in the Age of Social Networks....Pages 353-364
Can a Wiki Be Used as a Knowledge Service Platform?....Pages 365-376
Understanding and Modeling Usage Decline in Social Networking Services....Pages 377-388
Connecting Customer Relationship Management Systems to Social Networks....Pages 389-400
Advances in Intelligent and Soft Computing: Potential Application of Service Science in Engineering....Pages 401-407
Entropy- and Ontology-Based E-Services Proposing Approach....Pages 409-420
Why Projects Fail, from the Perspective of Service Science....Pages 421-429
A System for Cyber Attack Detection Using Contextual Semantics....Pages 431-442
Collaborative Network Development for an Embedded Framework....Pages 443-453
A User-Centric Approach for Developing Mobile Applications....Pages 455-465
A Novel Agent-Based Framework in Bridge-Mode Hypervisors of Cloud Security....Pages 467-479
Points or Discount for Better Retailer Services....Pages 481-491
Cloud-IO: Cloud Computing Platform for the Fast Deployment of Services over Wireless Sensor Networks....Pages 493-504
Personalization of the Workplace through a Proximity Detection System Using User’s Profiles....Pages 505-513
A Visualization Tool for Heuristic Algorithms Analysis....Pages 515-524
QuPreSS: A Service-Oriented Framework for Predictive Services Quality Assessment....Pages 525-536
A Knowledge Management Model Applied to Health Tourism in Colombia....Pages 537-546
Adopting a Knowledge Management Concept in Securing the Privacy of Electronic Medical Record Systems....Pages 547-558
An Overview on the Structure and Applications for Business Intelligence and Data Mining in Cloud Computing....Pages 559-570
RESTful Triple Space Management of Cloud Architectures....Pages 571-579
Analysis of Applying Enterprise Service Bus Architecture as a Cloud Interoperability and Resource Sharing Platform....Pages 581-588
The Role of Knowledge in the Value Creation Process and Its Impact on Marketing Strategy....Pages 589-600
Back Matter....Pages 0--1