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ویرایش:
نویسندگان: Gerard Shaw. Tbd
سری:
ISBN (شابک) : 1647800668, 9781647800666
ناشر: Communication Excellence
سال نشر: 2020
تعداد صفحات: 156
[204]
زبان: English
فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود)
حجم فایل: 1 Mb
در صورت تبدیل فایل کتاب 7 Winning Conflict Resolution Techniques: Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage and Crucial Conversations به فرمت های PDF، EPUB، AZW3، MOBI و یا DJVU می توانید به پشتیبان اطلاع دهید تا فایل مورد نظر را تبدیل نمایند.
توجه داشته باشید کتاب 7 تکنیک برنده حل تعارض: مهارت های ارتباطی بدون خشونت و موثر برای حل تعارضات روزمره در محل کار، روابط، ازدواج و گفتگوهای حیاتی نسخه زبان اصلی می باشد و کتاب ترجمه شده به فارسی نمی باشد. وبسایت اینترنشنال لایبرری ارائه دهنده کتاب های زبان اصلی می باشد و هیچ گونه کتاب ترجمه شده یا نوشته شده به فارسی را ارائه نمی دهد.
Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don\'t know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you\'ve damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can\'t avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we\'re angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don\'t mean, only to regret it later when the person we\'re arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you\'ll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another\'s emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you\'ve ever done this, you need this book to show you just how much damage you\'re unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you\'re a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on \'Buy Now with 1-Click\' and Get Your Copy!
INTRODUCTION CHAPTER ONE Understanding the World of Conflict Stages of Conflict Causes of Conflict Professional Conflict Relationship and Interpersonal Relationship Conflict Personal Conflict Chapter Summary CHAPTER TWO Foundations of Conflict Resolution Stronger Relationships Goal Achievement and Success Showing Excellent Leadership and Team Management Skills Embracing New Perspectives Conflict Resolution Theories Conflict Theory One: Morton Deutsch - Cooperative Model Conflict Theory Two: Roger Fisher and William Ury Conflict Theory Three: John Burton - Human Needs Model Conflict Theory Four: Bush, Folger and Lederach Problem-Solving Behaviors Openness Empathy Equality Positivity Chapter Summary CHAPTER THREE Conflict Resolution Technique 01 - Mastering the Power of Conversation Through Verbal Communication Effective Speaking Word Choice Tone of Voice The Effect of Breathing Volume Transparency and Clarity Silence and Pauses Difficult Conversations “What Happened?” Heightened Emotions Personal Identity Managing Difficult Conversations Stick to Having a Fact-based Discussion Be Assertive Yet Empathetic Stay Confident While Being Transparent Don’t Take Anything Personally Get Curious and Stay Interested End With a Solution or Purpose Chapter Summary CHAPTER FOUR Conflict Resolution Technique 02 - Mastering the Power of Conversation Through Non-Verbal Communication Facial Expressions Movement and Posture Gestures Eye Contact Touch Personal Space Signs That Conflict is on the Rise Conflict Diffusion Techniques Learning the POP Method Learning the SAFER Method Chapter Summary CHAPTER FIVE Conflict Resolution Technique 03 - Managing Emotions Developing Self-Awareness Take a Step Back and Observe Yourself Keeping a Journal Practice Self-Reflection Practice Mindfulness Ask for Feedback Dealing With Anger During Conflict Patience Breathing Walk Away Laugh a Little Positive Self-Talk Forgiveness Be More Accommodating and Less Prideful Chapter Summary CHAPTER SIX Conflict Resolution Technique 04 - Changing Minds through Persuasion and Negotiation First Position: Self Second Position: Others Third Position: Observer The Combination: Triple Position What is Persuasion? What is Negotiation? Persuasion Negotiation How Do You Choose? How to Resolve Conflict Through Persuasion and Negotiation Using Positive Persuasion Techniques to Resolve Conflict Using Negotiation Techniques to Resolve Conflict Chapter Summary CHAPTER SEVEN Conflict Resolution Technique 05 - Developing Emotional Intelligence So You Can Resolve Conflict Like a Leader How to be Self-Motivating Surround Yourself with Positive People and Environments Do Not Overthink Track Your Success Be Helpful How Self-Regulation Decreases Conflict and How to Develop it Become Open to Change Practice Self-Discipline Talk Back to Your Inner Critic Breathe Under Pressure Identify the Outcome How Empathy Can Resolve Conflict Push Your Limits Ask for Constructive Criticism Check in Often See Someone Else's Point of View Keep Your Judgment at Bay Ask Empathetic Questions Chapter Summary CHAPTER EIGHT Conflict Resolution Technique 06 - The Strategy of Peace Constructive Confrontation Observe the Situation Identify All Your Options Confirm Understanding Reminisce on Past Success (NOT Past Mistakes) Allow Time for Thought Processing and Effective Responses Take Breaks You Don’t Always Need to Be Right Am I Right or Am I Being Prideful? Is it Worth Winning the Argument? What Caused the Conflict? Are You Being Spiteful or Hurtful? When Conflict Cannot Be Resolved Ending A Conflict Gracefully How to Apologize Acknowledgment Responsibility Understanding and Empathy Chapter Summary CHAPTER NINE Conflict Resolution Technique 07 - The Power of Keeping an Open Mind Reframing Your Mind for Effective Conflict Resolution Underline the Root of the Issue Reframe the Negative Viewing Conflict as a Positive Personal Growth Relational Growth Structural Growth FINAL WORDS RESOURCES YOUR FREE GIFT IS HERE!