42 Rules for Successful Collaboration: A Practical approach to Working with People, Processes and Technology

Copyright Page......Page 4
Praise For This Book!......Page 5
Dedication......Page 8
Acknowledgements......Page 9
Intro......Page 15
Rule 1: Rules Are Meant to Be Broken......Page 18
Section I: People......Page 20
Rule 2: Know Why You Are Collaborating......Page 22
Rule 3: Trust Is Not Enough!......Page 24
Rule 4: You Will Include All of Your Stakeholders......Page 26
Rule 5: Actively Include Each Person on a Global Team......Page 28
Rule 6: Being a Conscious Communicator Supports Successful Collaboration......Page 30
Rule 7: Structured Communications Support Successful Collaboration......Page 32
Rule 8: Agree on a Process for Resolving Conflict......Page 34
Rule 9: Communicate Frequently, but Briefly......Page 36
Rule 10: Clear \"Rules of Engagement\" Support Successful Collaboration......Page 38
Rule 11: Collaboration Technologies Magnify Your Message......Page 40
Rule 12: Define the Problem Tightly......Page 42
Rule 13: Collaboration Starts with Understanding......Page 44
Rule 14: Flexibility and Familiarity Are Critical for Successful Collaborative Communities......Page 46
Rule 15: Make Someone Responsible for Collaboration......Page 48
Rule 16: Foster a Culture of True Professional Candor......Page 50
Rule 17: Celebrate, Celebrate!......Page 52
Rule 18: Plan Critical Elements of Your Business......Page 54
Rule 19: Measure What You Collaborate About for the Most Effect......Page 56
Rule 20: Know the Objective Before Defining the Tools......Page 58
Rule 21: Collaboration Requires Management and Leadership......Page 60
Section II: Process and Policy......Page 62
Rule 22: Accountability Is the Next Step in Collaboration......Page 64
Rule 23: Security vs. Collaboration......Page 66
Rule 24: Manage Collaboration Like a Project......Page 68
Rule 25: Collaboration Can Make Projects More Successful......Page 70
Rule 26: Collaboration in Supply Chains – Supply Chain Management 2.0......Page 72
Rule 27: Collaborate Successfully Between Generations......Page 74
Rule 28: Collaborate with Mobile Professionals......Page 76
Rule 29: Use Leaders as Collaborative Strategists......Page 78
Section III: Technology......Page 80
Rule 30: Focus on People and Process First......Page 82
Rule 31: Collaboration Tools Should Be Easy......Page 84
Rule 32: Create the Ideal Collaborative Environment......Page 86
Rule 33: Change Management Ensures Collaboration......Page 88
Rule 34: Communication Improves with Collaboration Technologies......Page 90
Rule 35: Applying Collaborative Principles to Transactions......Page 92
Rule 36: Use a Personal Touch with Executives Who Are New to Web Conferencing......Page 94
Rule 37: There\'s More to Web Conferencing than Webinars......Page 96
Rule 38: Persistence Is Critical......Page 98
Rule 39: Use Visual Technologies for Collaboration......Page 100
Rule 40: It Is Easier to Move Bits than Butts......Page 102
Rule 41: Pioneers Collaborate in Virtual Worlds......Page 104
Rule 42: These Are My Rules. What Are Yours?......Page 106
About the Author......Page 108
Appendix A: Contributors to this Book......Page 110
Appendix B: Background Information......Page 138
Appendix C: Generational Collaboration......Page 142
Appendix D: Another Teaming Challenge: Attention Management......Page 146
Your Rules......Page 152
Books......Page 154
A Message From Super Star Press™......Page 156